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Mac OS. I cannot update or Install Flash player.

New Here ,
Jun 21, 2016 Jun 21, 2016

I cannot update (or install) Flash player.  Using FireFox (Latest version as of this morning.)  Mac OS 10.11.5 on a Mac Pro Tower.

I DID have version 21, version 22 is the latest.  I get. 

"Adobe Flash Player could not be installed."

I have done the troubleshooting steps below. Everything is good as far as I can tell.

https://helpx.adobe.com/flash-player/kb/enabling-flash-player-firefox.html

My Shockwave Flash WAS set to, "Always Active".

I ran the Adobe Flash Un-Installer which did succeed. I then attempted a new installation, still no joy.  (  It did remove Flash Player version 21, now I have nothing. )

I've done several Mac restarts and re-tried the installation.  Flash will not install.

Suggestions appreciated.

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correct answers 1 Correct answer

Adobe Employee , Jun 21, 2016 Jun 21, 2016

Could you please try the NPAPI installer link located in the "Still having problems?" section at the bottom of this page:

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

Thanks,

Chris

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Adobe Employee ,
Jun 21, 2016 Jun 21, 2016

Could you please try the NPAPI installer link located in the "Still having problems?" section at the bottom of this page:

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

Thanks,

Chris

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New Here ,
Jun 21, 2016 Jun 21, 2016

That did it!  Thanks !!

I give my full approval to having your pay doubled immediately. I also recommend that you get a free house on the beach and a Mustang convertible in the garage.

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Adobe Employee ,
Jun 21, 2016 Jun 21, 2016

Great!  And I could have "liked" your comment more, I would have

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New Here ,
Aug 19, 2016 Aug 19, 2016

Thanks a million Chris!  This worked for me as well!!!

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Guest
Sep 05, 2016 Sep 05, 2016

I am having this same problem and tried the solution.  It didn't work.  I have embedded flash in Chrome, and it is enabled, but it's running 18.0.0.209.  I disabled and re-enabled it to no avail.  How can I get my flash to update?

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Adobe Employee ,
Sep 06, 2016 Sep 06, 2016
LATEST

Hi,

You cannot update Flash Player for chrome. Flash Player comes embedded with Google Chrome Flash Player with Google Chrome .

Once you update your Google Chrome Flash Player will be automatically updated.

Thanks!

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