Problem with playing video on YouTube - can it be fault of Flash Player 10?

[Elenor7]

Hello!

Recently I have a serious problem with playing videos on server You Tube. YouTube says: ,,An error occurred, please try again later". I searched on internet and I found out that many people in all the world have the same problem. I tried almost everything - including reinstalling Adobe Flash Player, but it still doesn't work. If you found out what the problem is, please help me. Thank you. Ela

[pwillener]

• what OS and version?
• what browser and version?
• what do you see when you go to http://www.adobe.com/software/flash/about/ ?
  

[Elenor7]

I have version 10,0,22,87 installed, Windows XP, Mozilla Firefox.

[pwillener]

When you go to the link in my earlier post, can you see the animation?

[Elenor7]

Yes, I see Adobe Flash Player was successfully installed.

[pwillener]

But you are still getting the error on Youtube? Let's try the following

• download the FP uninstaller from http://www.adobe.com/go/tn_14157
• close all browser windows, then run the uninstaller
• reinstall FP from http://get.adobe.com/flashplayer/

[Elenor7]

I had already tried this before (I uninstalled all adobe programs and installed everything again). Now I tried it again, but still doesn't work, I really don't know why, cause I have fast computer and internet was always quick too... I installed browser Google Chrome, and You Tube works in it, but it's slower than in Mozilla...

Thank you for you're trying to help me, but I really don't know anymore...

[pwillener]

I have never seen this before... it happens only with Firefox on Youtube?

Can you try to contact Youtube support? (If there is such a thing.)

[Elenor7]

Yes and many people asked on YouTube forums about that error message, but they just recommended to install Flash Player again. I tried another browsers and I can say now that You Tube doesn't work in Internet Explorer and in Mozilla. It works in Google Chrome (slowly) and in Opera (without problems - so it's great but I still wonder why it doesn't work in another browsers, I've never had such a problem).

Thanks.

Ela

[Careful_Observation]

Try reading this http://forums.adobe.com/thread/431156?tstart=0 and this http://forums.adobe.com/thread/430948?tstart=0