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Shockwave/Flash Problems

Guest
Nov 08, 2016 Nov 08, 2016

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I have Windows 7.  I use google chrome.  Every time I play aol Texas Hold'em Poker it crashes and then tells me to reload.

This happens quite often when I am playing.  It also slows the game down a lot. I have uninstalled and reinstalled it but it

has not helped.

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Adobe Employee ,
Nov 09, 2016 Nov 09, 2016

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Hi,

Please mention the Flash Player version and Chrome Version you are using. If not already updated chrome, do so to use latest flash player.

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Adobe Employee ,
Nov 09, 2016 Nov 09, 2016

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Please see the section about disabling hardware acceleration in the video troubleshooting guide below:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If the problem persists after disabling hardware acceleration, a crash dump would be really valuable.  Please see the following guide one how to provide actionable information for the crash: https://helpx.adobe.com/flash-player/kb/report-flash-player-crash.html

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