White screen and movie not loaded warning after 20.0.0.267 flash player update

Report · Dec 30, 2015

After the last update of 20.0.0.267 we get an error see attached image.

After investigating it further we noticed that the LoadMovie function of axshockwaveflashobject (we are using it with Winform, visual studio 2008 dot net framework 3.5) is not loading the movie and there for the CallFunction function to the flash creates an exception.

Remarking all the CallFunction to Flash result a white screen and when right click it you get movie not loaded warning

Reverting to the previous flash player resolve this issue.

This is how we load the flash movie from winform

FileName = Application.StartupPath + @"\images\screens\white.jpg");

SWFlashContainer.LoadMovie(0, FileName);

SWFlashContainer.Play();

Please consult us if there is a way to sort this issue.

Thanks, Gil

Report · Dec 30, 2015

Hi,

Thanks for reporting the issue. We are looking into this bug. We will update you son.

Report · Dec 31, 2015

Dear Kratika Agarwal,

This issue is super urgent for us. We have thousands of customers that can't use our software.

I wanted to know from your experience, how long till this bug will be fixed, is it a matter of hours, days or weeks?

It is important for me to know because it will affect the way we act.

Thank you in advance,

Yuval

Report · Dec 31, 2015

Hi,

Please refer to below link for the updates:

Re: Flash Player 20.0.0.267 - ActiveX Embedding Issue

Thanks

Report · Dec 31, 2015

IF you need to roll back you can check out my guide, its a little lengthy as I made it so noob users should be able to understand about the different trypes of flash player, etc.., but if you are savvy you can skim through it to get the relevant information. there is really only two steps if you don't count downloading and unpacking the zip from adobe

Guide to rolling back to an old flash player version (20.0.0.228)

Best regards

Report · Jan 05, 2016

Hi,

Microsoft pushed a patch out to Windows 10 users this morning. Please run Windows Update and see if that resolves the issue for you.

Thanks

Report · Jan 06, 2016

Hi Kratika,

I saw windows 7 and windows 10 were updated.

Any idea when Windows 8 fix is going to be rolled?

Thanks,

Yuval

Report · Jan 06, 2016

Please see below comment on link https://forums.adobe.com/message/8360831#8360831 by Chris campbell:

I've heard from Microsoft that the Windows 8.x update will occur on the normal patch Tuesday, 1/12/16. Flash Player 20.0.0.272 ActiveX will be updated at that time along with Microsoft's other OS patches.

Thanks