why: Your browser does not support Flash or does not have it installed

[heinzw]

Hi,

I am including a video in my website. When I open the page in any browser I get the message "Your browser does not support Flash or does not have it installed". I tried to install it, but it sayed that under Windows 8 the player is already installed.

Any help is appreciated.

Heinz

[C_F_McBlob]

Which is your browser?

or

[heinzw]

Hi,

Thank you.

I am using IE 11.

Heinz

[C_F_McBlob]

"User-Agent Strings"

That doesn't mean a lot, I'm sure, but it's the root of your problems, and Flash Player has nothing to do with it.

Microsoft "rewrote" the User-Agent Strings for  their latest and greatest browser. User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video. Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome). Problem is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.

See: http://blogs.msdn.com/b/ieinternals/archive/2013/09/21/internet-explorer-11-user-agent-string-ua-str... for a breakdown of what they did.

The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11. YouTube... has converted to HTML5 video so if it doesn't detect Flash Player, it can display HTML5 (MP4) video which requires no plug-in to play. Facebook can't do that, because HTML5 doesn't apply to games... only video.

Microsoft has no plans to "fix" the mess they've created because they think it's a great idea to block you out of the websites you visit.

They recommend using "Compatibility View" and pretending that you're using an older verison of IE... Problem with that is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.

I'm not big on "pretending" so I recommend actually using another browser.

Firefox (from Mozilla)

Opera (from Opera)

Safari (from Apple)

Chrome (from Google)

ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

[heinzw]

Thank you again.

I'll try it.

Heinz

[yangel74]

oh it is in there. I see it and it is enabled.  also, whenever I have tried to download it, I would always get the message that it is already installed and that I don't need to down load it. When I first got the computer it worked fine and I was able to download youtube videos with no problem. Maybe it has to do with my internet provider.

Thanks for your help.