Youtube / flash player

[whatdahey]

I use a Mac PowerbookG4 running OS X 10.3.9
When I try to watch a video on youtube, instead of the video, I get this statement:

"Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player."

I've never had problems with youtube previously, and have made no software changes or updates that I can recall. This problem began to occur out-of-the-blue.

Fixes I've tried so far:
I reinstalled "the latest" Flash Player - twice.
I tried three different browsers, Safari, Firefox, and Explorer. All had same result.
I made sure Javascript was enabled in each browser.
I trashed caches, both from the Library folder and from the browsers.
I cleared all cookies.
I reset Safari several times.
I turned off all Norton firewall, pop-up, and other protection.

I don't know what else to try. Can anyone help?
Also, I've tried to get to the adobe Flash Player support page, with no success. The adobe website in general takes about half and hour to load any page. I just enter an adobe URL, then go do something else for a while, hoping that the page will load before my computer overheats. What's up with that?
Thanks in advance!

[msmissy42]

I am having the EXACT same problem. Driving me crazy. Big fan of you tube, ABC, ect. I cant watch anything and I cant download flash. Tried everything you did. So frustrating. I also went on "Live Q and A'. One person said it was because I did not have administration privleges. In my case I do but still wont work. I just thought I would spread that info to you and maybe it will help.

[Gran29]

I'm having the same problem. I have Windows XP. I've been going to YouTube for ages and today I can't play anything. I checked my Java settings and they're fine. I tried to download the newest Flash Player and it keeps making me go round in circles. It takes me from one page to another page and back. It's nuts. How do you download the thing? I've tried everything.

[Ethron]

I have had this problem for about a month, and have fixed it once by uninstalling and re-installing flash player from a standalone installer provided at a 3rd party website. The problem returned shortly after, seemingly random and now it won't fix. Have tried all the same solutions, save for running reg fixers and reformatting.

WinXP SP2
IE7
Latest Flash Player
Flash 8 Pro

Worked fine for 6 months after building this computer, Randomly stopped working. If you have this problem, PLEASE POST. Adobe and YouTube won't collaborate unless are list gets really big. Also contact YouTube.

[Guest]

i have also tried everything and nothing works on firefox and IE niether works and i'm getting fed up i have been searching for 3 days straight for an answer to my problem because before it worked just fine. if you have an answer to this problem i would be very grateful

[Njonhh]

Make sure you enable the Javascript.
That's the problem of the computer that I'm using :)

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[Ethron]

Ah, by "have tried all the same solutions" I meant everything listed on the page from everyone's solutions, including whatdahey, which would obviously include javascript.

I'm no amature, I used to tech support myself

Additional tidbits: Youtube works in no browsers, but flash video works on all other web pages. Javascript has not only been turned on in every way the advanced menus will allow, but java and flash have both been completely manually removed and re-installed to the latest versions.

Pretty odd... too bad I'm not ready to pay for a semantec update, I wonder if there's something mean on my computer that my out of date virus definitions couldn't catch... unlikely to specifically block youtube though... but meh, who knows. I'm sure reformatting will fix it, I'm getting to about my semi-annual reformatting anyway, but I'd sure like to know what is causing those of us who can't fix it otherwise.

Thanks anyway, guys

[utubedown]

Same issue here. Youtube/ flash/ java all worked this morning, and now I can't load youtube in either Netscape or IE6, after repeatedly installing/ uninstalling both Java and Flash Player 9.

[theridler]

I'm having the same problem - cleared the cache, reinstalled flash from scratch, etc, but nothing seems to be working. I hadn't installed any new software or really changed anything so... I'm stumped.

[Thomasmd-2LsMzc]

please tell me how to check the java setting you refered to. thanks!

[Guest]

quote:

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Originally posted by: Thomasmd
please tell me how to check the java setting you refered to. thanks!

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Note: Upgrading your browser or installing new security software may alter your JavaScript settings.

Internet Explorer (6.0)

• Select Tools from the top menu.
• Choose Internet Options.
• Click Security.
• Click Custom Level.
• Scroll down till you see section labeled Scripting.
• Under Active Scripting, select Enable and click OK.

Internet Explorer (7.0)

• Select Tools > Internet Options.
• Click on the Security tab.
• Click the Custom Level button.
• Scroll down to the Scripting section.
• Select Enable for Active Scripting and Scripting of Java Applets.
• Click OK.
• Select YES if a box appears to confirm.
• Click OK. Close window.
• Reload page.

Mozilla Firefox (1.0)

• Select Tools from the top menu.
• Choose Options.
• Choose Web Features from the left navigation bar.
• Select the checkbox next to Enable JavaScript and click OK.

Mozilla Firefox (2.x)

• Open Firefox.
• On the Tools menu, click Options.
• Click Content in the Options list.
• Under the Content section, check the box next to Enable JavaScript.
• Click the Advanced button to open the Advanced JavaScript Options box.
• Check the appropriate boxes under Allow scripts to.
• Click OK.
• Click OK.

Apple Safari (1.0)

• Select Safari from the top menu.
• Choose Preferences.
• Choose Security.
• Select the checkbox next to Enable JavaScript.

To open a free support case with Adobe for Flash Player start here:

http://www.adobe.com/support/contact/

[SfGfan10]

Yeah, there are some websites that just stopped working for me recently. I just updated to the newest version of Flash Player today, and they still don't work.

[Wellington College]

Any chance anyone here with this problem are connecting via an ISA server... or another scenario might be going through SurfControl Web Filter???

[CHAOS__nc_]

Yeah you tube is passing me weird issues all the time... I was watching the the Morph concept of Nokia and bam... it suddenly stopped loading and embedding itself to my pc. It seems though its a issue with youtube and not flash cause everything else is working fine except YT.

[Guest]

Is the same to me, but I have windows xp, and I note that when u use the sp2 and the previous version of flash player (8) is not a problem.
I allready contact microsoft and I'm waiting for response.
Quick fix is stay with flash 8 and sp2, but you'll get annoing downloading icons.
I start a thread like this the other day but no responses.

[roberta_simpson]

I have the identical problem. I have deleted all temporary files, cookies, passwords, etc.; restored computer to two months ago......all for naught. There is a memorial video, for my son, which I like to look at, and now I am unable to. Do you have any ideas for me? I have Adobe Flash Player Active X; Adobe Flash Player 9 Active X, and Adobe Shockwave Player, on my computer. Does anyone have some ideas for me?

Thanks for your help.

[gent44]

Same issue here

[Guest]

I have had a similair problem as you all. Except only two videos won't play (so far). in the youtube help movie it said to uninstal and then instal the right one. I still can't get the two videos. Any ideas?

[Guest]

allthough this is slightly off the subject I am am experiencing screen glitches on the youtube video pages. There are lines that run down the right side of the screen as well as columns of x's that run further on the page. Is thisa a virus or what? Also the tittles do not stay next to the small video windows when scrolling up or down.

[CHAOS__nc_]

It shouldn't be a virus, could be a problem with the graphics card configuration or even the monitor.

[Tico_Too_Old]

Hi Everyone. I am not sure, but I may have what could be a solution. First, I use IE, one of these last versions, I don't even know which one.
The trick is: In Internet Option (Or preferences, or God knows what else, following your browser or platform) you have to disable 'Use Pop-Up Blocker' under Miscellanous.

1.Internet Options
2.Security
3.Custom levels (under Internet)
4.Look for Miscellanous, then 'Use Pop-up blocker' and check it.

Once that done, you will still have the same message 'You have either Javascript turned off or an old version of flash player'.
Along you will have a message box (or a pop up window for those who live on the moon) asking you wthether or not you want to run scripts like Activex controls. You obviously click yes and your youtube will be just fine. The problem is javascript been turned off, but since you don't see these little yellow banners, you don't see the message.
The drawback is that you will be having the same popup window for almost everything. Hope that will help.

[Tico_Too_Old]

Let me just insist on the fatc that you HAVE TO DISABLE pop up blocker (the only thing that worked for me, no reason that does no work for you.)
Any way, let me know if it works.

[Guest]

If this issue is only encountered on www.youtube.com, and you can view Flash content on all other sites, Google has some troubleshooting steps that might help.

http://www.google.com/support/youtube/bin/answer.py?hl=en&answer=57669

http://www.google.com/support/youtube/bin/answer.py?hl=en&answer=23852

If you are unable to view any Flash content and would like to open a case with Adobe support for assistance please open a free support case here:

http://www.adobe.com/support/contact/

[roberta_simpson]

I don't know why this works, but my son is visiting this weekend, and he went on his AOL account, on my computer, and the videos will play, on YouTube through AOL. When I go into Internet Explorer, I can go to YouTube, but it will say " not available" when I try to play the video.

Strange, but on AOL, it works.

[Guest]

I tried that, but is loading forever !!!
Is not a solution