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익스플로어 10이용자입니다. 이미 설치가 되었는데 사용이 안되고 있습니다.

New Here ,
Jun 16, 2019 Jun 16, 2019

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익스플로어 10이용자 입니다.

이미 설치가 되었고 활성화도 확인하였으나 프로그램을 실행하려고 키면

"Flash Player를 업그레이드하십시오 . 사용자에게 Flash Player 6.0.65 이상이 설치되어 있지 않은 경우 표시 될 내용입니다."

이라고 화면에 뜹니다.

해결방법을 알려주시길 부탁드립니다.

감사합니다.

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Adobe Employee ,
Jun 17, 2019 Jun 17, 2019

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What Windows version is this on?

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New Here ,
Jun 17, 2019 Jun 17, 2019

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Okay Thanks

but i already try both on it. but couldn't introll.

My compuer is Window Edge. I heared that embeds Flash Player in Internet Explorer as you say.

and then i can't useing it..

So attach a image about it. thanks for Email.

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Adobe Employee ,
Jun 18, 2019 Jun 18, 2019

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Email attachments are blocked on the forums.  Please go to the forums website to post the screenshot.

Windows Edge is a browser, not an operating system.  I'm assuming you're using Windows 10 with Microsoft Edge.  In that case, see Adobe Flash Player issues with Windows 10 (Microsoft Edge)

It's quite possible the Flash detection in the content you're attempting to view doesn't conform to Edge's Flash detection standards, which results in the browser not detecting Flash and prompting you to Allow Flash on the page.


What is the exact link to the content you are attempting to view?

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New Here ,
Jun 18, 2019 Jun 18, 2019

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"Scm[AIR Application] Installer Page "

Sorry it's no use doing to do as you say. Still the installation is not.

thanks ..

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Adobe Employee ,
Jun 19, 2019 Jun 19, 2019

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Thank you for providing the URL.


The issue is with the content itself, not Flash, nor the browser.

Flash will be end-of-lifed at the end of 2020.  As we approach that date, browser vendors are making it more difficult for users to Allow Flash to run.  Due to this, content creators need to update their Flash detection scripts to conform to these ongoing changes.  In this case, the browser doesn't detect the content has Flash and thus doesn't prompt the user to Allow Flash on the page.

In contrast

  • if you use Chrome, you can go to Site Settings and explicitly allow Flash on this page and the Flash content will display
  • If you use Firefox, Firefox will block the Flash content, but prompt you to Allow Flash, however, the content will be blocked due to an insecure connection

Please contact the content creator to fix their page to conform to the browser vendor's current handling of Flash (which as mentioned, is constantly changing as Flash's end-of-life approaches).

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