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adobe disconnected

New Here ,
Oct 18, 2019 Oct 18, 2019

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My computer is Dell, windows 10, Edge. by Adobe flash player (it set original already) receive web CEU course from Elotus institute in L.A. Before it working good. recent after computer update. The course video was blocked. can't see the speaker screen. stop at a photo page only. Adobe connect was " disabled". I click "allow once", but don't work.

How can resolve this issue, please help!

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Adobe Employee ,
Oct 22, 2019 Oct 22, 2019

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You might need to re-enable Flash Player in your browser: 

https://helpx.adobe.com/flash-player.html

 

If that doesn't help, a clearer description of the problem and maybe some screenshots would be super useful.  I don't really understand what you're seeing at the moment.
https://forums.adobe.com/thread/1195540

 

How to create a screenshot in the Adobe forums:
https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

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New Here ,
Oct 23, 2019 Oct 23, 2019

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I am having issues with the Flash player also.  Advanced settings states that it is 'on', but it still won't run

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Adobe Employee ,
Oct 30, 2019 Oct 30, 2019

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Each browser implements it's Flash blocking strategy differently, and each website has their own Flash detection code.  They don't all necessarily play well together (although things largely work okay).  Because the browser is doing the blocking, we're not even running at the point that things go wrong, so we don't have any technical options available that might help.  

 

The reality as Flash support in major browsers winds down, you may need to experiment with the browsers available for your operating system to find a combination of specific website and browser that works well.

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