Locked

Adobe Flash Player Freezing PC With Black Screen

New Here ,
Apr 14, 2019 Apr 14, 2019

Copy link to clipboard

Copied

Hi, after recently downloading an adobe flash player update my desktop pc began to freeze and started showing just a black screen. Several attempts at uninstalling adobe flash player and re installing it have produced the same issue freezing with black screen. Running windows 10 with Firefox browser. Help appreciated, thank you in advance.

Views

248

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Apr 14, 2019 Apr 14, 2019

Copy link to clipboard

Copied

Where did you download the update?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 14, 2019 Apr 14, 2019

Copy link to clipboard

Copied

Hi thanks for reply, from adobe.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 15, 2019 Apr 15, 2019

Copy link to clipboard

Copied

LATEST

Hi,


Flash Player is tested extensively across all supported platforms.  The issue you are encountered hasn't been reported, either internally, or by other end-users.  This generally indicates an issue with a specific system.  Please ensure you're system (including video drivers) are up-to-date.  If you continue to experience issues after updating the video drivers, provide a dxdiag report.  See Flash Player video playback issues for assistance.

Thank you.

--

Maria

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines