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Adobe Flash player keeps popping up/malware

New Here ,
Dec 02, 2019 Dec 02, 2019

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hi all,

 

i have a macbook air early 2015 and im running mac os mojave (10.14.3). every 15/30 minutes adobe flash player install manager keeps popping up, asking to download the newest version. But i doubt if its the real adobe flash player. It looks very legit but its called adobe flash player install manager, instead of adobe flash player installer. When i searched for this on internet it said that it could be a malicious version of adobe. When i try to delete this from my laptop it keeps asking for my password to delete it. Do you think that i can trust this and delete it? Or isn't it malicious?

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Error , How to , Product issue , Update

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Adobe Employee ,
Dec 02, 2019 Dec 02, 2019

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Official Flash Player update notification doesn't display that often, or in that manner. It's plausible it's a malicious notification.  Please post a screenshot of the pop-up window you are getting.

 

Thank you.

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New Here ,
Dec 03, 2019 Dec 03, 2019

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Schermafbeelding 2019-12-03 om 10.08.23.png

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Adobe Employee ,
Dec 03, 2019 Dec 03, 2019

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That looks like the official Flash Player Update Notification, but it shouldn't display that often.


Please copy & paste the contents of the “/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml” file.  Also, provide the permissions for this file.

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New Here ,
Dec 04, 2019 Dec 04, 2019

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I dont really know how to get to that file, can you explain that to me? sorry 

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Adobe Employee ,
Dec 10, 2019 Dec 10, 2019

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  1. Select the Go -> Go to Folder... menu item from the Finder menu
  2.  Copy and paste /Library/Application Support/Adobe/Flash Player Install Manager/ into the Go to Folder dialog
  3. Locate the FPSAUConfig.xml file
  4. Open the file using Text Editor
  5. Copy and paste the contents of the file in your reply

 

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New Here ,
Dec 16, 2019 Dec 16, 2019

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Is it possible that i dont have that file?

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Adobe Employee ,
Dec 17, 2019 Dec 17, 2019

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It should be there.  If it's not the installation may be corrupt.  I would recomment uninstalling Flash Player (download uninstaller at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html) and then re-install it.

 

If you have both NPAPI plugin (Firefox/Safari) and PPAPI plugin (Chromium-based brwosers, except for Chrome which has Flash embedded), you'll need to re-install Flash Player for those browsers.

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