adobe flash player

[Guest]

I'm trying to download adobe flash player and the download has been at 5% for the past 2 hours. I cant even close out of it.

[divya010193]

Hi,

Please specify :

• Operating system version
• Web browser and version
• Flash Player version
• Explain your problem in step-by-step detail if possible
• If you get error messages, please provide a screenshot

Thanks!

[_maria_]

In addition to the previously requested information, we would need to obtain the installation log files to investigate further.  Please see the following FAQs to obtain the installation log files:

• Mac: Where do I find the Flash Player installation log on the Macintosh?
• Windows: Where do I find the Flash Player installation log on Windows?

We require all log files mentioned in the FAQ.  After obtaining all of the log files, upload them to cloud.acrobat.com/send using the instructions at https://forums.adobe.com/docs/DOC-7161​ and post the link to the uploaded files in your reply.

Thank you.