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Adobe flash plugin problem - Ubuntu/Firefox

Guest
Jul 03, 2017 Jul 03, 2017

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Hello,

I have latest version of flash player installed. I use Ubuntu and Firefox.

Here:

Flash Player Help

everything works fine

Here:

Flash Player – nápověda

it's not working (no clouds or leaves on picture)

seems like the plugin is not activated for second page, but I have Shockwave Flash set on Always Activate.

Can somebody tell me what I'm doing wrong? Because I have issues with some pages, adobe crashes and this can help me find reason why.

[moderator: added OS/browser to title]

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LEGEND ,
Oct 11, 2017 Oct 11, 2017

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[Moved from the defunct Getting Started forum into a product-specific support forum - moderator]

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Adobe Employee ,
Oct 13, 2017 Oct 13, 2017

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To give you any useful advice, I'm going to need to know more about your computer and browser:

https://forums.adobe.com/thread/1195540

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Adobe Employee ,
Oct 20, 2017 Oct 20, 2017

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It sounds like you've already done the right thing for enabling Flash Player in Firefox, but you might double-check:

Enable Flash Player for Firefox

In general, there will be a plug-in icon on the left side of the address bar, which you can use to enable/disable Flash Player.

Also, ad-blockers, anti-tracking plug-ins, and javascript blockers are all frequent sources of problems with Flash content launching.

Both pages work fine for me, so I think your intuition about authorizing the plug-in is right.

I also don't think this is going to help you solve the crash, but step by step instructions on how to reproduce it, and a link to a page the demonstrates the problem would be useful.

Please see the following guide on how to report a crash or error:

https://helpx.adobe.com/flash-player/kb/report-flash-player-crash.html

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