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Adobe Flash, Reader and Acrobat Publish Third Party Updates failing

Community Beginner ,
Jun 06, 2019 Jun 06, 2019

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SyncUpdate: 2ae1341e-de85-4c41-a056-369cd6aae8dc - No synchronization record for update with id 2ae1341e-de85-4c41-a056-369cd6aae8dc was found, only updates synchronized by Configuration Manager can have update content published to WSUS by Configuration Manager.

STATMSG: (SRVMSG_SMS_ISVUPDATES_SYNCAGENT_UPDATECONTENT_NO_METADATA).

STATMSG: (SRVMSG_SMS_ISVUPDATES_SYNCAGENT_UPDATECONTENT_FAIL).

SyncUpdate: 8a7b9f3c-15e0-41fa-97b0-c06ba2f4613c - No synchronization record for update with id 8a7b9f3c-15e0-41fa-97b0-c06ba2f4613c was found, only updates synchronized by Configuration Manager can have update content published to WSUS by Configuration Manager.

STATMSG: (SRVMSG_SMS_ISVUPDATES_SYNCAGENT_UPDATECONTENT_NO_METADATA).

STATMSG: (SRVMSG_SMS_ISVUPDATES_SYNCAGENT_UPDATECONTENT_FAIL).

SyncUpdate: 241860f5-5d0b-4076-a841-a1a46687c3e6 - No synchronization record for update with id 241860f5-5d0b-4076-a841-a1a46687c3e6 was found, only updates synchronized by Configuration Manager can have update content published to WSUS by Configuration Manager.

STATMSG: (SRVMSG_SMS_ISVUPDATES_SYNCAGENT_UPDATECONTENT_NO_METADATA).

STATMSG: (SRVMSG_SMS_ISVUPDATES_SYNCAGENT_UPDATECONTENT_FAIL).

Certificates for Flash and Acrobat in SCCM expires 2/3/2021, Also publisher shows up as Adobe in SUP Products.

Publish Third Party Updates failed for all three products..

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correct answers 1 Correct Answer

Community Beginner , Jun 12, 2019 Jun 12, 2019
I was able to solve the issue by removing SUP, uninstall WSUS, delete SUSDB from SQL server, reboot, install WSUS and add SUP role again. Now the updates are working.

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Adobe Employee ,
Jun 07, 2019 Jun 07, 2019

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For Acrobat/Reader, please post to the Acrobat forum.  Different teams develop the catalogs for the different products.  I can't speak for how the Acrobat/Reader teams created their catalog, as such, it's best to go to their forums for assistance with their products.

For Flash Player, please see https://www.reddit.com/r/SCCM/comments/anqdb3/publish_third_party_update_content_adobe_flash/efxxho7...

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Community Beginner ,
Jun 07, 2019 Jun 07, 2019

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Maria,

I have not used any third party tools or SCUP to get the updates into SCCM at any point of time. Above link talks about getting PatchMyPC catalog and downloading the full content update to remove the metadata only. It wouldn't apply to my situation.

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Community Beginner ,
Jun 12, 2019 Jun 12, 2019

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I was able to solve the issue by removing SUP, uninstall WSUS, delete SUSDB from SQL server, reboot, install WSUS and add SUP role again. Now the updates are working.

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Adobe Employee ,
Jun 12, 2019 Jun 12, 2019

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Thank you for the update.  Glad to hear you were able to resolve the environment issue that resulted in the error.

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