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Adobe Flash Uninstaller

New Here ,
May 31, 2017 May 31, 2017

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I have a powermac 2014.  Recently, I have been getting downloads to uninstall Adobe Flash.  My Flash is the current version.  These downloads are occurring several times a day.

Is this malware?  Why is this happening?

Not certain this is the right forum but unable to find anything related to Flash.

[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]

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Adobe Employee ,
May 31, 2017 May 31, 2017

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Hi,

It most likely is malware.  Can you please post a screenshot? See How to take a screenshot on your Mac - Apple Support

What OS X version is this on?

Thank you.

--

Maria

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New Here ,
May 31, 2017 May 31, 2017

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I left the adobe uninstaller on my desktop for future reference just in case I was asked as you did for a screen shot.

It has disappeared from my desktop and it is not in my trash. This always happens. It disappears.

When I am reading various news sites, what appears to be a letigimate Adobe icon appears with the Adobe uninstaller within the window. I never download it but it appears on my desktop anyway. I have never opened it since I do not wish to uninstall Adobe.

I am running Sierra 10.12.5. The next time it appears again, I will immediately take a screen shot. I suspected it might be malware and it appears you think the same.

Thank-you for your reply. I will keep you posted.

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Adobe Employee ,
May 31, 2017 May 31, 2017

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Thank you, that would be helpful. Please also include the entire URL for the site.

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New Here ,
Jun 27, 2017 Jun 27, 2017

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It has been quite awhile before the Adobe uninstaller appeared on my desktop again.

Here is the screen shot you asked for:

Screen Shot 2017-06-27 at 5.07.34 AM.png

Screen Shot 2017-06-27 at 5.07.34 AM.png

I have never opened it since I do not wish to uninstall Adobe.  I think you are right, this is malware.  Is adobe aware these apps are appearing on desktops?

Hope this helps.

Alexander Wild

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Adobe Employee ,
Jun 27, 2017 Jun 27, 2017

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Hi,

Have you downloaded the Flash Player uninstaller before? It seems that the uninstaller is mounted and is not getting unmounted properly.

Thanks!

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Adobe Employee ,
Jun 27, 2017 Jun 27, 2017

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Hi alexanderw55135668

That is a very old version of Flash Player.  The red branding was updated to maroon/burgundy 2 years ago.  The new uninstaller icon looks like:

Screen Shot 2017-06-27 at 8.06.16 AM.jpeg

When you updated to macOS 10.12, did you do a clean installation (i.e. reformat the hard-drive and install), or just did an update over the previous version?  Do you use Time Machine for backup?  Essentially, this 2+year old uninstaller exists somewhere on your system and for some reason mounts itself every once in a while.  You'll need to find where it's at on your system and delete it.

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New Here ,
Jun 27, 2017 Jun 27, 2017

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I did as you mentioned and used the old uninstaller to uninstall Adobe.  Downloaded a fresh Adobe flash.  I thought one was able to simply take the updates as they came along but apparently I was wrong.

I was unable to respond to your post but with a restart, it became possible.

Also, do I need Akami?  I am unable to get it started?

Thank-you for helping me.

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Adobe Employee ,
Jun 28, 2017 Jun 28, 2017

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I thought one was able to simply take the updates as they came along but apparently I was wrong.

Not sure what you mean by this.

Also, do I need Akami?  I am unable to get it started?

Not sure what you mean by this, either.  Akami is a CDN provider.  What do you mean "unable to get it started?"

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