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adobe flashplayer update installs mcafee crapware

Explorer ,
Apr 04, 2012

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Updated flash player and these adobe installed macafee crapware without even asking!!!! How can they do that? Why would they do that? Why do they want to piss off someone especially a customer! They have made me a totally RELUCTANT customer now.

No the download and install starts immediately. see http://www.adobe.com/go/getflash/ when embedded:

Where can I send the invoice for the half an hour lost deinstalling the crap!

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adobe flashplayer update installs mcafee crapware

Explorer ,
Apr 04, 2012

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Updated flash player and these adobe installed macafee crapware without even asking!!!! How can they do that? Why would they do that? Why do they want to piss off someone especially a customer! They have made me a totally RELUCTANT customer now.

No the download and install starts immediately. see http://www.adobe.com/go/getflash/ when embedded:

Where can I send the invoice for the half an hour lost deinstalling the crap!

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Adobe Employee ,
Apr 05, 2012

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during the installation there should have been an opt-out check box (see screenshot)

mcafee.png

it's possible you overlooked this screen?  or did you uncheck and the installation still went through?  or did you happen to try another alternative and mcafee was installed?  if alternative, would you explain the steps you took to get to that state?  thanks...

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New Here ,
Apr 16, 2012

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No the download and install starts immediately. see http://www.adobe.com/go/getflash/ when embedded:

Where can I send the invoice for the half an hour lost deinstalling the crap!

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Adobe Employee ,
Apr 16, 2012

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Can you point me to a page that embeds this?  Going to http://www.adobe.com/go.getflash/ by itself does not start an immediate download.

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New Here ,
May 08, 2012

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I also had this happen a few days ago. It's impossible to point to the page, because the process initiated from an auto-alert when I restarted my computer. I have noticed this McAfee default download before and was alert for it. I did not see the usual option box. When the download began and I saw McAfee included, I aborted the process and began again, once again not seeing the option to avoid it.

I went ahead and allowed Flash to install, then because I already have the non-Mcaffee suite of my choice installed, I immediately uninstalled Mcafee, then had to restart my computer.

As much as I appreciate Flash (and miss it on my iPad!), I don't appreciate this heavy-handed approach.

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New Here ,
May 08, 2012

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P.S. I found a file on my system, install_flash_player.exe.

File description: Adobe® Flash® Player Installer/Uninstaller.

Company: Adobe System,s Inc.

File version: 10.3.181.26

Date created: 6/24/2011 11:43 AM

Size 2.93

When I clicked on this, it began the installation process, with the usual permission process. However it warns that it isn't going to install the latest version. So, I quit. But this is the way my update process always begins, with an alert in the upper left allowing the option of forgetting it, delaying, or proceeding.

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Adobe Employee ,
May 08, 2012

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That's an older version of the Player.  I'd suggest doing a clean install and getting the newest version.  The new version will also give you the ability for silent auto updating.

How do I do a clean install of Flash Player?

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New Here ,
May 08, 2012

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I realize that's an old version. I do have the most current one. My point was that the auto-update function does not point to a webpage, so we can't show you where the menu is that does not include the option of excluding the very unwelcome installation of McAfee, which could jeopardize our current security system.

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New Here ,
Aug 05, 2013

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Hi Chris, I've got a simple question that I don't want to start a new thread over, being similar enough to this.

I just got the usual looking pop up for update, auto redirects to a get3.adobe.com/blahblahblah

Is this get3 official?

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LEGEND ,
Aug 05, 2013

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get3.adobe.com IS official. It's the updater subdomain.

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Adobe Employee ,
Aug 06, 2013

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Yep, it's official

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New Here ,
Oct 10, 2013

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I am very familiar with the usual "opt-out" window that lets me un-check one or more boxes. Today, however, while updating Flash Player, I did not get that opportunity to opt out. The first mention of anything else was when I looked at the little window with the Player installation progress bar and saw a second such bar for McAfee "Security Scan Plus". There was no way to terminate that install process. I had to wait for it to finish, then go into my programs menu and use McAfee's own uninstaller. (Which is not exactly confidence-inspiring, given their loooong history of tough-to-uninstall products!)

This is Adobe being sleezy, I really feel.

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New Here ,
Nov 14, 2013

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Hello Chris Campell,

I established an account so I could comment on this thread

I too experienced this annoying issue with Mcafee today. I turned on the computer and the Adobe updater popped up and told me Adobe needed updating. I clicked it and it took me to this page

http://get.adobe.com/flashplayer/

adobe.PNG

When you click the "update now" button it gives you this download file:adobe_install.PNG

As the instructions on the follow page say, I double click the EXE file and it begins installation. It does the Adobe installation bar on the pop-up and right below that it does the Mcafee installaion bar. I stopped the process and went back because I am used to the opt out radio button being somewhere, but I could not find it in the process.

I just went through with it and removed the Mcafee program after everything finished installing. It was only an additional five minutes, maybe. I have exerted more time and effort on this post then deleting the offending program.

I am sure it is just a mild glitch, or at worse Mcafee being invasive on their part in some way. Anyhoo, hope it gets fixed as it is kind of annoying and a bit shady.

Have a nice day.

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New Here ,
Nov 14, 2013

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Ah! Chris! I spotted a difference!

After looking at the image I uploaded I noticed that it says "Install now" as opposed to "Update now".

When I went back through my process I found that I originally clicked on this page: https://get3.adobe.com/flashplayer/update/activex/

Which yields an "Update now" button:

adobe_install_B.PNG

If I run through the process of installing with the "Install now" page I only get a flashplayer update.
When I run through the process of installing with the "update now" page I get flashplayer plus Mcafee!

So, that other "get3" site is the issue, though I am unsure why my flashplayer updater directed me there. Unless I am infected with a malware, is possible. I will run a security sweep.

Hope this was helpful,

Tek

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New Here ,
Nov 20, 2013

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I think I figured out the problem after going through it today: the AdBlock extension blocks the center frame of the update page because it identifies it as an ad. If you can't see it, you can't opt out of it.

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New Here ,
Dec 12, 2013

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I would love to send Adobe an invoice too. It is unbeliveable that Adobe can get away this.   

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New Here ,
Jan 20, 2014

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I have to agree with the OP. It is now 1/20/2014 and this is still an issue. I get a big popup upon my latest computer restart stating to update Flash player to 12. If you hit the download button it pulls up the site and says step 2 of 3. Download player from the link and run it. So I do that and it a downloader appears with 2 bars, the top bar shows multipul files downloading, the botton very CLEARLY states, Mcafee Security Essentials blah blah whatever. Installation pending. So I stopped the download and made an account on adobe just to write this. I DO NOT WANT Mcafee and resent the fact that it tried to install it without MY PERMISSION. IT did NOT ask me to install it, I did NOT miss anything. IT TRIED TO INSTALL THIRD PARTY SOFTWARE TO MY PC WITHOUT PERMISSION!!!

Would like to add that I dont use adblock or anything that would prevent being shown an opt out screen. This was done through the actual adobe flash updater. It linked to the site with a click here to download button, NOTHING MORE. If there were a opt out box, it was not anywhere in this process. Perhaps it might have been at this STEP 1, but that step is left out as the popup on the desktop puts you right at step 2 with the link.

After some digging, you cannot use the update popup to update. You have to close the popup, go to the site, manually download it and you can then as shown above, opt out. If you allow it to auto update or use the popup notification to update, then it WILL install Mcafee. Most people will use the autoupdate or the popup and will not see the MCafee garbage install. So now Adobe, like all these other POS companies is auto enrolling you in crapware as well. You know, I have seen some sites that require YOU to check the box to get the third party stuff, not have YOU UNCHECK the box like is now so common. I am tired of having to fix my parents computer because they dont understand nor believe that these programs require you to hunt for little checkboxes to prevent the unwanted programs. Today I have to UNINSTALL MCAFEE AGAIN because yet ANOTHER program autocheckboxed to have it install with the program my father was installing. *sigh*

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New Here ,
Jan 21, 2014

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Uh, yeah. Flash Player still slaps that McAfee junk on my system whenever I update. Come on, Adobe. No one wants this junk. I don't care one whit about opting out or anything else -- I want Flash, but I don't want McAfee and hate the idea of getting junk software as part of a normal update.

At least Adobe isn't trying to pawn off that awful Conduit toolbar on us, but an unwanted McAfee install is still annoying.

Fix this. Please.

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New Here ,
Jan 21, 2014

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Most certainly I did not have this screen option.  When I did the upgrade I carefully look for these types of options.  The Adobe UPGRADE that I just did January 2014 did not (repeat did not) provide any options such as what is shown here.

Barry

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Community Beginner ,
Jan 22, 2014

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Regarding Adobe Updates.

 

My procedure, wait until there is a popup on the screen indicating Adobe Update Required. I do not go looking for problems (updates).

I check my installed programs to make sure McAfee has not crept onto my PC already and then I then open MS Word and take a screen shot of the Adobe notification and then click to allow the update to proceed.

At each successive screen I take a screenshot and put it into word.

 

To date- (after my initial problem -post 20) the op-out box has always been presented - I opt-out, take a screenshot then allow it to proceed taking screenshots at every step, file name etc etc everything

 

At the end of the process when the update is complete I open the installed programs and look for McAfee crapware again too confirm it is still not there.

 

So far since I have followed this procedure I have always remain McAfee free.

This was however not the case in my earlier contributions to this thread (see post 20)

I hope to catch this rogue download procedure and am virtually wasting portions of my life because of Adobe'e refusal to allow people to opt-in if they wish.

 

I wish I could catch the Adobe update misbehaving to be able to finish this thread once and all.

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New Here ,
May 11, 2012

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I was just trying to read a new article, it said I needed the newest Adobe to read it, I downloaded it and I got a free version of McAfee with no ability to opt out. The places that are giving us the link are to blame if they are not updating the link. I have been baffled how I could get McAfee without ever downloading it, and I finally found out today. Hopefully, Adobe can help get these sites to redirect to the correct and most up to date software.

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Adobe Employee ,
May 15, 2012

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If you can give me an example of a site that does this, or an application that prompts for you to update and then causes this to happen, I'll look into it asap.

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New Here ,
May 15, 2012

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Can you give us a hint when Flash will issue another update? It's been a couple of weeks, and it seems to happen often, so maybe not too long ...?

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New Here ,
May 15, 2012

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Here is an excerpt from the Adobe Flash help page:

Are there security issues with downloading Flash Player?

While there is always risk when you view websites and download information on the web, Adobe has taken extensive steps to virtually eliminate this risk when downloading the update from Adobe.com. The Flash Player update is downloaded over a secure connection, and Adobe thoroughly checks each update to help ensure it is safe for customers to download before it is posted. In addition, the auto-update mechanism only allows the update to be downloaded from Adobe.com.

In some cases, the new version of Flash Player that you are downloading includes enhancements that give your computer additional protection when browsing the web.

In my book that as much as admits that you may be forcing it on us. It says nothing about opting out... What is the official Adobe spin control on this?

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New Here ,
May 15, 2012

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This official Adobe statement supports what I said about auto-updates coming to my computer FROM ADOBE. We don't need to give you links. You should have them.

Please check the facts. I'm willing to believe that your employer may not be dealing you all the cards in the deck or giving you straight, unvarnished Truth, but that's all I want to hear. Enough of the corporate innocence act.

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Adobe Employee ,
May 16, 2012

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Ritergeek,

You will not receive a third party install without being given the chance to opt out first.  Our silent auto update service will never install a third party application.

As for the sentence you quoted:

"In some cases, the new version of Flash Player that you are downloading includes enhancements that give your computer additional protection when browsing the web.

This refers to enhancements and security fixes that are include in Flash Player code.  Not third party utilities.

My facts are checked, no corporate innocence act.  I'm very aware that third party utilities are a touchy subject with some users and have made sure to relay this sentiment to our team.  If you find a third party website that causes Flash Player to be installed along with a third party utility, and you did not have the ability to opt out of additional installs, please give me the URL and I'll make sure we contact the website asap.

Chris

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New Here ,
Jun 18, 2012

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No, I don't think that is true. From the firefox plug-in updater, the installer downloads. Clicking to run the installer doesn't offer a checkbox, and the installation completes without further input.

I am accustomed to getting update prompts on another computer, and getting the option to decline garbage software - which would be easy to miss in a hurry, and should be done as an opt-in rather than an opt-out, however even that didn't happen in this case.

Even your own link shows no such opt-in checkbox.

http://get.adobe.com/flashplayer/download/?installer=Flash_Player_11_for_Other_Browsers&os=Windows%2...

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LEGEND ,
Jun 18, 2012

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spite48 wrote:

Even your own link shows no such opt-in checkbox.

http://get.adobe.com/flashplayer/download/?installer=Flash_Player_11_f or_Other_Browsers&os=Windows%...

What I see when I click on that link is

fp113dl.png

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New Here ,
Jun 25, 2012

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I had the same thing.

The link appeared when trying to upload photos to Facebook and it told me I had to update flash to upload multiple files.

This is the link it gave me:

http://aihdownload.adobe.com/bin/install_flashplayer11x32_mssa_aih.exe

I tried it three times to see if it would give option to avoid McAfee Shyte-ware, but option not given. Installed anyway, then uninstalled McAwful.

Is there a chance McArseful has left any debris that I should seek and destroy.

Not happy. Get it sorted!

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New Here ,
Jul 14, 2012

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It is pretty clear Chris that Adobe is obfiscating here.

I just did a clean install and installed the newest adobe flash plugin for mozilla. It downloaded and installed both the plug in and MCAFFEE. NO OPT OUT.

It was one click to install, no checkbox, fine print.

This comes off of the ADOBE Website.

Simply google this topic and you get hundreds of forum posts about it.

So quit playing games with the public.

Do you speak for the company? If so I would like to include your response for the FTC filing.

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Adobe Employee ,
Jul 16, 2012

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@fine hid - What page gave you that installer link?  Something from Adobe.com or Facebook?

@tommyz1052, can you point me to the page you downloaded Flash Player from? 

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New Here ,
Jul 24, 2012

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I just installed the latest update to 11.3.300.265. I was able to uncheck the Norton box. The bad news is that by updating, I lost the audio function on Flash videos. Grrrr!

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Community Beginner ,
Aug 23, 2012

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The update message just appeared on my screen, I thought I could trust Adobe when I accepted the download, a webpage appeared with  instructions being page https://get3.adobe.com/flashplayer/download/?installer=Flash_Player_11_for_Internet_Explorer&os=Wind...

ntice it says Mcafee in the title but no macafee on the screen image/web page at all. So mcafee got installed by default.

I do not want mcafee I will never ever use mcafee, so why bomb me with this?

I got flash version 11.3.300.271

I imediately unistalled mcafee, i hope i giot rid of all its hooks

Annoyed in the extreme

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New Here ,
Aug 23, 2012

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You repeatedly ask for referring URLs. Sometimes, by the time we realize what happened, we don't remember or are unable to find the referring URL. Sometimes the link comes from an update notice on our computer and there is no referring URL. I've had it happen both ways.

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Adobe Employee ,
Aug 23, 2012

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I don't want to sound like a broken record, but you should be seeing a page that looks similar to this (the yellow highlight around the third party offer was added by me)

2012-08-23_12-06-57.png

If you don't see this page first, and are instead just brought to a download page that automatically starts downloading an installer that contains third party software, I want to know so I can go find it and look into removing it.

I understand the sentiment regarding these offers.  The fact is is that Flash Player is a free product and these offers (which should only be given on the get.adobe.com site) help produce revenue to offset our ongoing development costs.

If you've opted into our automatic update services, you will receive a notification within seven days of a regularly scheduled update (eg. 11.4).  This allows you to review the changes we've made and if you'd like to immediately download the player, you will be taken to our download page (which contains the optional software.)  Its perfectly fine to postpone the update if you want.  In that case, Flash Player will be silently updated on your system in 30 days or when a zero day vulnerability fix is made available, whichever comes first.

Thanks,

Chris

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Community Beginner ,
Aug 24, 2012

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Hi Chris,

I see where you are coming from.

From now on I will then be vigilant in monitoring exactly how it comes and will take screen shots if I am quick enough.

From my memory I got a popup screen which reminded “update available” which I accepted, it then went to the screen (mentioned in the forum message that I wrote) and I don’t have UAC enabled so it all got installed.

It sounds from your description that you believe I did not read the full screen, with me just accepting adobe as a trusted entity. I however do not think this was the case, although I did accept the popup as it was trusted by me. However time will tell..

I am very open to helping in this situation.

You should understand my personal situation I have been using computers since the early 1970’s, I have had bad results with McAfee, I will never use them again. The only reason I registered on the Adobe site was to make that one complaint, that complaint was not really against Adobe except to complain that McAfee had got into my computer without my knowledge on the back of an Adobe update. I suggest you let people Optin with an Optin box, instead of forcing them to search everything for an Optout box.

I see that 5 hours ago there was another update so I am waiting

Thanks

David

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New Here ,
Aug 24, 2012

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I get the same massage today, when i turned on my Pc, it directed me to https://get3.adobe.com/de/..... and so on to download.

My virus software found the virus Trojan.JS.Redirector.ARU on my Computer. I found following information about it:

Trojan:JS/Redirector.AR is a malicious JavaScript inserted into Web pages by an attacker. The trojan script checks for the presence of Adobe Flash Player and Microsoft Office Web Components, redirecting the user to other Web pages that may exploit the vulnerabilities of Adobe Flash Player and MS Office Web Components.

Is get3.adobe.com a real adobe site? If its not, its better you check your computer for malicious software! And somehow the message I get to update Adobe was looking different then the message I get usually. Maybe it came from the virus?

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Adobe Employee ,
Aug 24, 2012

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@SquirrelJuice - Thank you for the feedback and please let me know what you see going forward.  I'll make sure to pass your suggestion about opt-in along to the team.

@gameaddict - get3.adobe.com is a valid server address from Adobe

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New Here ,
Aug 25, 2012

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Thanks, now I'm feeling better, I thought I download some malware on my computer

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New Here ,
Aug 27, 2012

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EXTREMELY ANNOYED here too!!!

This was triggered from a flash player update.

I'm on Chrome. Flash player 11 was already installed and this looks like a browser plugin update (or install, I can't be sure right now)...

Never was I offered an opt out screen nor was I redirected to any page. All I saw was a flash update notification and a button to start this silent update. All of a sudden the McAfee trash was already in.

Won't be accepting any flash updates anytime soon. Or ever.

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Community Beginner ,
Aug 27, 2012

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We have three laptop/pc here all running WIN7 Chrome with Flashplayer, all three are in different flashplayer states I don;t really know why, I have taken a screenshot of each status. The pc which was in the lead and subject to mcafee infiltration is operated a a main computer, the other two, one operated by me occasionally and the other one by my wife daily,

I am seeking a way to get the update notice to appear without forcing an update myself. All are set to 7 days autoupdate checking. Is there some site that when searched for on chrome that might trigger an update to occur before the 7 day timer checks?

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Adobe Employee ,
Aug 27, 2012

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@duartix - Thank you for the feedback, I will pass this along to the team.  I'm curious, where did you download the Flash Player update from?  Did it occur after being prompted by Flash Player that an update was available?  I'm trying to understand and figure out if there are sites that link to the installers that include the third party software without letting the user opt out.

When being prompted with the update dialog, please note that you have the option to decline.  After 30 days (or sooner if a zero day security update is made available) Flash Player will automatically, and silently, update itself to the latest version so you won't have to take any additional action.

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Community Beginner ,
Aug 27, 2012

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@duartix

As you have Chrome, is it possible that you were logged in and can access the history feature and pinpoint the sites that may have triggered the update, then I can visit the sites on each of my three pc;s.

Thanks

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New Here ,
Aug 27, 2012

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Thanks for all your help Chris, I hope the following helps.

This is the link I was directed to straight from the updater.

https://get3.adobe.com/flashplayer/download/?installer=Flash_Player_11_for_Other_Browsers&os=Windows...

This is the file it downloaded.

install_flashplayer11x32_mssa_au_aih.exe

When I launch the file, it automatically starts downloading McAfee with the update.  I cancelled the process.  Hopefully this can be resolved soon.  Also, your advice to do a clean install was a good idea.

Thanks again Chris, and good luck with this.

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Adobe Employee ,
Aug 27, 2012

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Thank you for the response.  That link will definitely cause the install to include McAfee.  However, the updater should have first directed you to a page like this.

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New Here ,
Aug 27, 2012

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Looking at the install/remove programs list i can see:

Adobe Flash Player 11 Active X (13 days ago)

Adobe Flash Player 11 Plugin (today)

l don't ever remember going through a web page. All I remember was a Windows Desktop Notification (without any option to opt out).

But, look at the chrome history in my next reply to @SquirrelJuice because there's something in it.

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New Here ,
Aug 27, 2012

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Here's the chrome history for today:

I can see  a get3.adobe.com entry but I don't remember having gone through that page.

http://www.mediafire.com/?7fn55k37rvepo7r

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New Here ,
Aug 27, 2012

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I've had to uninstall mcafee now over 20 times. I was allowing users to do their own flash updates (my bad? I didn't think Adobe would be spreading crapware) Now I have to block Adobe flash updates from my users? Good job adobe, the first so-called reputable software maker to start bundling crapware into your updates. Hope the $$$ macafee paid you was worth losing all credibility. Maybe Apple's got the right idea looking for alternatives.

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Explorer ,
Aug 30, 2012

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Can someone from Adobe please explain exactly how the McAfee software is critical to the fuctioning of Flash Player.

Making the rash assumption that it isn't actually either critical to the finction or even a part of some obscure optional functionality within Flash player, can Adobe please explain (and do so convincingly) exactly what the hell it is doing bundled with Flash player?

If it's something that is really so knee tremblingly good, why the hell aren't people queuing up, asking where they can get it purely on its own merit - Or is it actually so rubbish that it needs to be promoted in this way?

If Adobe insist that they really do want to bundle unrelated, unnecessary and largely unwanted applications with their product, can Adobe please explain exactly why its installation is enabled by default.

At the moment Adobe are behaving precisely like any other purveyor of malware: the product is completely unnecessary, irrelevant and almost universally unwanted and its installer defaults to making changes to the victims PC unkess the victim takes steps to avoid it. That is a malware action pure and simple. End of.

Adobe - please stop acting like you are some kind of malware pusher.

it is not nice.

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Adobe Employee ,
Aug 30, 2012

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McAfee (and Google toolbar/Chrome) are not critical to the functioning of Flash Player.  These are optional installs and we do state this on the download page.

I understand how you feel.  I've passed this along to our team and will continue to do so.  The fact is that these offers help offset the development costs for Flash Player (which is provided for free).  I hear your request to make this an opt in, instead of opt out, offer and I'll also make that clear to the team. 

If you've opted into our "Allow Adobe to install updates (recommended)" update mechanism, you will only receive this notification with major releases.  You are not obligated to click the download button in the Flash Player update dialog.  Dismissing the dialog will allow you to continue to use Flash Player as you have been.  You will automatically and silently receive the Flash Player update after 30 days of it's release, or sooner if a "zero day" security update is made available.  This silent update will not include any additional software nor prompt you to install third party software.

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New Here ,
Sep 09, 2012

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After stupidly allowing flash to update I found McAfee installed on my machine. Ugh.

I've now removed McAfee (I think) and I have removed every little bit of Flash I could find.

I'll think twice before I give Adobe any more money.

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Explorer ,
Sep 10, 2012

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"McAfee (and Google toolbar/Chrome) are not critical to the functioning of Flash Player.  These are optional installs and we do state this on the download page."

OK, fine. Why is the install of software that is a) irrelevant and b) unnecessary, enabled by default?

I would say that it is the install is default and it is the non-installation which is optional, but that's largely semantics.

If the McAfee and Google toolbar/Chrome are truly optional, why the blazes does Adobe have the brass neck to assume I will want to install bundled software that is irrelevant and unnecessary.

Surely, if McAfee and Google toolbar/Chrome are REALLY that good (And especially the McAffee toolber) then surely people would be seeking them out and downloading, on their own merits.

Onthe other hand, could it be that the software is largely crap and Adobe is getting a greasy back-hander if they manage to stiff a few poor saps with unwanted installations?

Malware is as malware does. Pure and simple. The Adobe installer is set to perform unnecessary, unwanted and irrelevant actions and to do so by default. That is malware. End of.

Please stop acting like a scummy malware pusher.

If you think assuming deploying irrelevant addons is OK, so long as the punter makes a specific action each and every time, how about this: Each time I contact Adobe I'll assume that Adobe are happy for me to park my car at their London offices for free, unless I have a specific reply to the contrary each time I make that assumption.

You do it to me; I'll be pleased do it to you.

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New Here ,
Sep 20, 2012

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First of all this happend to me too!

Second I must say that this is the most stupid thing I´ve ever heard:

Chris Campbell wrote:

If you've opted into our "Allow Adobe to install updates (recommended)" update mechanism, you will only receive this notification with major releases.  You are not obligated to click the download button in the Flash Player update dialog.  Dismissing the dialog will allow you to continue to use Flash Player as you have been.  You will automatically and silently receive the Flash Player update after 30 days of it's release, or sooner if a "zero day" security update is made available.  This silent update will not include any additional software nor prompt you to install third party software.

It's like recommending people to use automatic updates and then telling them "No no no, don´t do that you should have known our automatic update suck!" Well, at least your right, it do suck!

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Explorer ,
Sep 24, 2012

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OK, for those of us who are sick and tired of the nasty little scumware marketing antics of Adobe and McAfee, how do I turn off "Install Updates" in Adobe fllush player, or do I need to remove/reinstall (Assuming I can't find another product by someone else)

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Adobe Employee ,
Sep 24, 2012

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@AnotherAGladys - You can turn off notifications by going to the Flash Player control panel and selecting the advanced tab, then clicking "Never check for updates (not recommended)".  However, I'd recommend leaving the "Allow Adobe to install updates (recommended)" selected, and then just ignore/close any Flash Player update notification you receive in the future.  At least this way you'll silently get the update after 30 days and you'll also be covered for other zero day security issues.

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Explorer ,
Sep 25, 2012

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Chris, thanks.

I'll do just that

Although it would be have been much, much nicer if Adobe didn't act like a malware pusher in the first flaming place >8-(

I'm coming to London this weekend so, in the absence of any reply contrary to my assumption in Post 48, I'll blithely assume that Adobe are happy for me to park my car at their London offices for free.

Gladys

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New Here ,
Sep 25, 2012

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Wow! And just recently you guys did the same for google's stuff... Are you even serious? Either turn off the bundled crapware installation untill you fix the problems or just fix them and make sure they don't repeat. Especially not two updates in a row.

I'm really getting sick of this crap.

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New Here ,
Nov 16, 2012

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Thank you, AGladys and others here, for these eloquent little catharses. I don't have time this morning to do my own fuming about sleazy sneak-it-past-the-dumb-schmucks practices like Adobe's McAfee scam, but I installed a Flash update a few minutes ago and got mad all over again. Adobe is a big company, right? It produces sophisticated software costing thousands of dollars, so that many would-be users, like me, can't afford to buy it whether it's industry-standard stuff or not, right? Hey, go capitalism. But why, oh why, does Adobe routinely add insult to that particular injury by trying to get me to unintentionally download problematic software I do not want? Do you think anyone at Adobe can keep a straight face when they say "Well, it's only a tiny little optional thing and we clearly warned you about it in little print up there somewhere," especially if they then get to propose the "I'd recommend leaving the 'Allow Adobe to install updates (recommended)' option checked" as a solution? Do actual human beings say that stuff? If so, do they sleep at night? Right, Adobe. You're perpetually trying to underhandedly do things to our computers that we don't like; we should give you complete control of update installations too and just shut up and be happy.

I think Adobe has become infected with whatever makes Microsoft insist so relentlessly that only Microsoft -- certainly not you! -- can properly manage your computer. Guess I'm fuming again here anyway. But shouldn't we be rising up or something?

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New Here ,
Nov 19, 2012

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WHY THE HELL IS FLASHPLAYER INSTALLING ANTI VIRUS SPYWARE CRAP ON MY PRODUCTION PC?????????

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New Here ,
Nov 22, 2012

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Thanks for the reply. We will no longer be upgrading our Flash Player so long as it is Piggy Backed by Mcafee.

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New Here ,
Nov 22, 2012

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Lets be clear, it is not free because of charity. It is free to better market the software that publishes the material decoded by Flash player. You cant sell it if nobody can read it.

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Explorer ,
Apr 23, 2013

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My one regret, AnotherAGladys, is that I have but one Yes vote to give you on the Was This Helpful question. You have justifiably excoriated Adobe over this issue with such precision that there is little left to say about it, but I would still encourage people to speak up about how ANGRY they are about this until Adobe finally gets the message that infuriating customers for a few bucks slung their way from McAlware is not a reasonable trade for their long term survival.

I just received a prompt to update Flash Player. Now I recall that in days of yore you were notified when an update was available (which it was oh so very often with the unstable bugfest that is Flash Player), you would select the option to update it if you wanted to, and you're away. (I always rejected the "give us the keys to your system and let us do things in the background that you don't know about" option.) But with this one I have to save an install file to do it. That's AFTER I'm asked about installing the McAffee cr@pware, which is on by default. Why the difference? I suppose that the "Yes, yes, yes, I want the McAlware product that I voted with my wallet against using to be installed on my PC in the hope that it will stuff up my existing anti-virus software" dialog is part of it.

Of course Adobe isn't the only one pulling this, Oracle and its magical viral Java machine (which I'd turn off completely if it were not for a couple of essential programs that I use needing it) does exactly the same thing every time it does an update (even more frequently than Flash Player and for the same reason) as well. I have no idea how much McAlware is paying these guys, but as I said, angering the user base for a few bucks is hardly a good move strategically.

I used to really like Adobe as a company, but between the unconscionable rip-off in Australian software pricing, the disgusting change to their upgrade policy which now reads "buy every version or else", and now the attempt to flick some bloatware that I don't like, need or want onto my system in the event that I'm not paying attention, Adobe is really, really getting up my nose.

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Explorer ,
Apr 23, 2013

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Chris Campbell wrote:

I understand how you feel.  I've passed this along to our team and will continue to do so.  The fact is that these offers help offset the development costs for Flash Player (which is provided for free). 

I've seen you write this a couple of times now, and while on the one hand I do appreciate the presence of an official Adobe voice in the forums and don't want to slam you since your presence here is great, I would have to say that I was singularly unimpressed by that argument itself. It almost sounds like Adobe is doing people a favour by releasing Flash Player for free.

Fact: If you didn't release Flash Player for free, hardly anybody would want it and even fewer would buy it. The installed base of Flash Player would be as close to zero as makes no odds. The number of websites that would deploy Flash would therefore be close to zero, and consequently... your sales of the Adobe Flash development tool would also be zero.

Or they would be, were it not that your CS package licencing is so utterly inflexible that we keep getting junk that we don't want just to try to reduce the total cost of purchase on the items that we do want. When I say "junk" I include both "software that is probably OK but which I have neither the interest nor time to invest in its learning curve" such as Adobe Flash, and unmittigated wastes of disk space like the late and very unlamented Adobe Contributor, the purpose of which I was never able to successfully fathom unless it was to clutter our Office toolbars with buttons and menus which had no discernable usefulness.

"You want PhotoShop and RoboHelp? Well let's see, you can buy them seperately for $xtortionate plus $xtortionate+, or you can buy them in a CS package with Fireworks and Flash and a whole bunch of cr@p that you don't need or want for somewhat less than $xtortionate plus $xtortionate+."

"Hang on, why can't I make a package consisting of only the tools that I want?"

"Noooo, we don't do it that way. By the way, we no longer let you switch your upgrade path between single apps and packaged apps either."

"That's nice of you."

"At Adobe, we like to feel that we have a true partnership with our users. Our hand, in your pocket. Forever. By the way, want to buy a subscription service instead of outright?"

So yes, on that basis I concede that you would still sell some copies of Adobe Flash even if Flash Player was not free, but not that many, and not by design. (And I do fully understand your strategy there which is the hope that today's disk clutter might be something that users try and like tomorrow, but it still gives me the screaming irrits that outside of the Master collection (which I am not paying the obscene Australian price for) I can't get a single package which covers only the applications that I actually want.)

The second thing is that we the user base are painfully aware that it's free on the basis of "you get what you pay for". I look at the number of critical security updates that I get for Photoshop, which is a very fine tool, or Dreamweaver (the same, in my opinion). They are occasional and rarely vital. Flash and Java, on the other hand... well, given that we seem to have A! New! Update! for both on any day that happens to end in a "Y' one can only say that an article on the Sophos site (http://nakedsecurity.sophos.com/2013/01/23/oracle-please-stop-sneakily-foisting-third-party-toolbars...) nailed it:

If you're installing a critical security update on your computer, caused by the software vendor's sloppy code quality, you probably wouldn't dream that your software vendor is trying to make some money out of the inconvenience.

The fact that Adobe sees Flash Player as a cost centre rather than what it really is (which is a necessary driver for a profit centre, specifically sales of Adobe Flash as described above) is well and truly reflected in the number of updates that we get lumbered with because Adobe can't be bothered putting the resources into the thing to prevent it needing updates so frequently in the first place.

So believe me, we know it's free. The price shines through in the code quality, every single day. ("Flash Player has crashed! Again! Send crash report!" "It's Tuesday afternoon, time for yet another a Flash Player update to fix more bugs/vulnerabilities that weren't coded correctly in the first place!", etcetera.) It's just an obscenity that Adobe is trying to turn a buck from this sloppiness by trying to sneak unwanted third party software onto our desktop when we do an upgrade. I actually wouldn't care if it was "opt in" but having an "opt out" system means that there will be people who are just so sick of constant updates from code sloppiness that they keep clicking [Next], or who don't understand what is actually on offer, or who are distracted for a moment and bang, it's on their computer and there's another few pieces of silver for Adobe. It's ethically and morally wrong. We know it, Adobe knows it (but will never admit it) and even McAlware probably knows it.

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New Here ,
Sep 03, 2012

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What's with automatically installing the McAfee crapware??!!  I wasn't given an opportunity to opt-out, something I usually find annoying enough, but this time Adobe just went ahead and installed McAfee, no questions asked.  What sort of BS thinking is that??!  This is the kind of crap that makes me want to install FlashBlock and ask the sites I frequent to move to HTML5.  Look, we all know times are tough, especially for a slow-moving behemoth like Adobe, but maybe you should try to *not* alienate your users.  Heavy-handed moves like this do not endear you to anyone.

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