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Adobe identity issue

New Here ,
Jun 03, 2017 Jun 03, 2017

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Have reset ID, password several times. Installation sign in box shows old ID. Change to new ID, password but Adobe always disallows

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Adobe Employee ,
Jun 05, 2017 Jun 05, 2017

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Hi,

This is your OS prompting for your computer's user ID (admin user) and password - if you're an admin user, it's the User ID and password you use to log into your system.  This is NOT your Adobe ID.  Please see What userid & password do I need to install Flash Player? for assistance.

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Maria

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