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Adobe Video won't play

New Here ,
Oct 19, 2017 Oct 19, 2017

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Hello, every time I go to play my video, it comes up "Bad Connection     sorry we are having trouble connecting to our servers". Can anyone help with this problem?

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Adobe Employee ,
Oct 20, 2017 Oct 20, 2017

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in order to provide assistance, please provide the following:

  • Operating system version
  • Web browser and version
  • Flash Player version
  • Explain your problem in step-by-step detail if possible
  • A direct link to a web page that demonstrates the problem
  • If you get error messages, please provide a screenshot

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