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this particular site uses http, not https (face palm)
i tried with the following browsers:
chrome: will not let a http site run flash
opera: settings look the same as chrome's, so i think it also does not allow an http site to run flash
firefox: can run, but it often crashes with "flash plug-in stopped responding" error or the flash page becoming totally whited out
internet explorer: according to Enable Flash Player for Internet Explorer , i think i need to a find shockwave add-on in the windows "add-ons" settings, but i couldn't find any. i mean my "toolbars and extensions" section is totally empty.
can someone please help me with IE or recommend a different browser? thanks
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Internet Explorer needs different software to Chrome. Just go to http://get.adobe.com/flash in IE.
Have you considered that the site might be broken? Does it work elsewhere?
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Please provide the following information:
Thank you
--
Maria
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i went to the "get" link for flash in IE, installed it, but i still have nothing under "toolbars and extensions".
flash installation said "google toolbar installation failed. IE is not your default browser." but that's irrelevant right?
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maria or another representative, how do i get the add on for IE?
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Thank you for the screenshot. According to that, IE is installed successfully and should show up in the IE's Manage add-ons. Can you please go to IE Manage Add-ons, select to view all installed add ons and then post that screenshot:
Please do provide the exact URL to the content that is not displaying, as previously requested.
Also, is this 32-bit or 64-bit Windows 7?
<edit>
Does Flash work on other sites, but not this particular site?