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annaa16071387

New Here ,
May 09, 2017 May 09, 2017

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I have been trying to install the AdobeFlashPlayer update (having been requested to do so) and after successfully downloading it, I was asked for my password to install it.  It didn't recognise the password, so I changed it!  It still doesn't recognise it for installing the update BUT it recognised it correctly to access this forum.  Any information would be gratefully received!

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correct answers 1 Correct answer

Adobe Employee , May 09, 2017 May 09, 2017

Hi

The password being requested is your computer User ID password.  The one you use to log in to your computer.  If your user ID doesn't have admin permissions, then it's the computer administrator password.

Thanks!

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Adobe Employee ,
May 09, 2017 May 09, 2017

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Hi

The password being requested is your computer User ID password.  The one you use to log in to your computer.  If your user ID doesn't have admin permissions, then it's the computer administrator password.

Thanks!

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