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Application Initialization Error installing Adobe Flash 26.0.0.137

New Here ,
Jul 24, 2017 Jul 24, 2017

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After downloading flashplayer26ax_rd_install.exe from the Adobe Flash download site  Adobe Flash Player Install for all versions

I close the browser and run the install from Windows Explorer as an administrator.

The install starts then the error message appears Application Initialization Error

flashplayer26ax_rd_install.exe is automatically deleted from my downloads folder.

I am using Windows 7 Ultimate x64 and  IE ver11.0.9600.18738

I have removed previous version of Adobe Flash player because I was getting an error saying my browser had blocked the application from starting.

When I checked add-ons Adobe Flash was not listed.  This happened in IE 11 and Firefox.54.0.1 (32-bit)

Any ideas how to fix this?  This is the only version of Adobe Flash Player I can find.

Only reply if you know the answer and are willing to share it.

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Adobe Employee ,
Jul 25, 2017 Jul 25, 2017

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Hi,


We'll need to review the online/web installer installation files to troubleshoot the 'Application Initialization' error. Please upload the 2 files, Adobe_ADM.log and Adobe_GDE.log, saved at CC:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs to cloud.acrobat.com/send using the instructions at How to share a document​.  Post the link to the uploaded files in your reply.


Thank you.

--

Maria

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