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Application initialization error while installing flash player In chrome and opera ?

New Here ,
May 05, 2017 May 05, 2017

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I am using Windows 10. After downloading flash while try to install it, shows application initialization error while trying to install it for opera, chrome. What should I doScreenshot (98).png

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Adobe Employee ,
May 07, 2017 May 07, 2017

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Hi,

For Chrome browser Flash Player comes embedded as part of the browser and all updates are pushed by Google as part of Chrome updates. For Opera, the above error you are seeing could be due to any proxy server you are directing to. Could you please go to Control Panel\All Control Panel Items--> Internet Options. Click on Connections and see which option is selected in the Local Area Network (LAN) Settings window.

Also, please provide the Adobe_ADM.log and FlashInstall.log files from the machine so that we can debug the issue at our end. To get the location of these log files please go through Where do I find the Flash Player installation log on Windows? After collecting the logs, upload/share the same and post the link of the shared files here. To see how to share logs see How to share a document .

Thanks!

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New Here ,
May 09, 2017 May 09, 2017

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By performing this action " Click on Connections and see which option is selected in the Local Area Network (LAN) Settings window" it shows "automatically detect settings" is selected.

Shared Files - Acrobat.com

If you need anything else contact to resolve the problem

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Adobe Employee ,
May 09, 2017 May 09, 2017

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Are you using anti-virus/malware/adware/etc software?  If so, which one, including version?

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New Here ,
May 10, 2017 May 10, 2017

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I am not using any 3rd party antivirus/malware/adware software

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Adobe Employee ,
May 10, 2017 May 10, 2017

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Thank you for confirming.


The failure is happening due to a digital certificate mismatch.  This usually happens when a web proxy tool inserts its own certificate in the HTTPS request.  If you're using a web proxy tool, please disable it and try the download again.  You may need to restart the browser for it to connect directly without going through the proxy set up by the web proxy server.

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