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Hi paulg42116028 ,
The email reply comes from noreply@adobe.com and has an encrypted PDF attachment. Oftentimes, spam filters and/or perimeter email scanners block the email from delivery. Please check your spam mailbox for the email.
If it's not there, private message me the Adobe ID/email address that you used to submit the request and I'll follow-up with the licensing team. To send a private message, click on my user_name link and then on the 'Message' button link. For reference, please include a link to this discussion topic.
Thank you.
--
Maria
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Hi Maria,
I sent you a private message an hour ago asking to have the Distributor access through my registered email. Please, return to me as soon as possible.
I am now responsible to install the latest Flash version globally in our company.
Thanks in advance!
Julio
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I have replied to your private message.
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Hi Maria i sent you a msg, I didnt receive a response for the distribution either, it''s been more than 3 days
if you can please help me out
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I have replied to your message. Please provide the information requested in my reply.
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[moderator: removed personal information as per the forums privacy policy,Email signatures and personal information ]
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Please do not post email addresses in the public forums. This is why I private messaged you, so that you could provide the Adobe ID/email address via private message.
I have asked the licensing team to resend the email to you.
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I hope you get an answer eventually!
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Adobe is still allowing distribution licenses for the vast majority of users. If you've requested a license and did not receive a reply, private message me the Adobe ID/email address you used to request the distribution license and I'll follow-up with the licensing team. For reference, include a link to this discussion topic.
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having same issue and need this urgently due to security vulnerability in the current version
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Hi Maria i sent you a msg, I didnt receive a response for the distribution either, it''s been more than 3 days
if you can please help me out