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Bank Website not detecting Flash Player on Chrome

Community Beginner ,
Aug 27, 2018 Aug 27, 2018

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Dear Adobe Service,

When I want to customize my own picture for my credit card at a bank's web-site, this shows up. So, how can I fix it? Please reply.

Adobe Flash Player Install Later Version..png

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Advisor ,
Aug 28, 2018 Aug 28, 2018

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did you contact first the webmaster of this website?

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Community Beginner ,
Aug 28, 2018 Aug 28, 2018

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No. Because, I know that they won't know how to fix it. It has to do with my laptop. Please.

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Advisor ,
Aug 28, 2018 Aug 28, 2018

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how do you know they won't? without to know it it's impossible to guess what's your problem.

it should be sure it's not coming from their code first.

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Community Beginner ,
Aug 28, 2018 Aug 28, 2018

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Alright, I have e-mailed the bank just now. Please.

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Advisor ,
Aug 28, 2018 Aug 28, 2018

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tell them also that if they don't know how to solve it they can come on Adobe forum.

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Adobe Employee ,
Aug 28, 2018 Aug 28, 2018

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LATEST

Google disables Flash by default on Chrome.  Normally, content that is coded to conform with Chrome's Flash detection would prompt you to enable Flash, instead of displaying the message you are seeing.


See Google's tech note Use or fix Flash audio & video - Computer - Google Chrome Help for assistance on enabling Flash in Chrome.

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