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Bombarded - please stop

New Here ,
Sep 13, 2019 Sep 13, 2019

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I am getting 5 or 6 Update Adobe Flash Player invitations a day after several years with none. Are they genuine or is it a hack?

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Adobe Employee , Sep 27, 2019 Sep 27, 2019
I've seen a little more traffic on this over the last couple days, and I suspect that you're talking about Flash Player on MacOS 10.6. Flash Player requires MacOS 10.10 or higher to run, and I think that you're stuck in this loop where you're running an insecure player, but you have no way to upgrade. The last update for MacOS 10.6 was released in 2011, so you're missing several years of security updates to the browser and operating system. It's probably not a great idea to browse the web in tha...

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Adobe Community Professional ,
Sep 13, 2019 Sep 13, 2019

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If possible , please post screenshot of the invitation. 

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New Here ,
Sep 14, 2019 Sep 14, 2019

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how?

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New Here ,
Sep 14, 2019 Sep 14, 2019

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Screen shot 2019-09-14 at 23.37.51

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New Here ,
Sep 14, 2019 Sep 14, 2019

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no - can't find an attachment button

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New Here ,
Sep 15, 2019 Sep 15, 2019

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I wish I hadn't started this  - there have been no helpful replies - total silence from Adobe - and now my e-mail is being bombarded with spam as well as the endless download invitations from abobe flashplayer which are now up to 10 a day, PLEASE STOP BOTH ADOBE ... READ THIS AND DO SOMETHING ABOUT IT

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Adobe Community Professional ,
Sep 16, 2019 Sep 16, 2019

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Hi,

Sorry for the delayed response

 

Click on your reply and select more option :

 

clipboard_image_0.png

 

If you are unable to upload pic,  please post exact notification message .  If you are recieveing notification email , let us know the email address from which you are getting mails. 

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Adobe Employee ,
Sep 23, 2019 Sep 23, 2019

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There's not a lot of useful detail here that would allow me to make a guess about what's going on.  Like the other folks that have replied here have indicated, a screenshot would be useful. 

 

Without knowing what operating system you're on, it's hard to give you useful instructions but a quick google for "how to take a screenshot on <your operating system here>" would probably get the job done.

 

Here are instructions on how to post a screenshot, once you take one:
https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

 

Given that Flash Player worked fine until a few days ago, it seems unlikely that you're getting bombarded with legitimate notifications.

 

If you have a commodity wireless router and you've never updated the firmware, you might want to unplug it, plug it back in, then go find and install the relevant firmware updates.  There are vulnerablities (which were mostly patched a year or two ago) in commodity routers, which were leveraged by bad actors to insert fake Flash Player update notifications in web pages, which linked to malware downloads.  Since everyone has Flash Player, it's a great thing to impersonate. 

 

Those worms didn't typically persist through a reboot of the router (they could generally only write to volatile memory), so power-cycling it will clear it temporarily, and updating will prevent it from happening again. 

 

Aside from that, sometimes if the filesystem is messed up or the disk is failing, the process that checks for updates might not be able to read or write to it's configuration file (which checks to see when the last time it checked for an update was), but even then, we only typically check once a day, and if you have Flash set to automatically update, it would never pop a dialog in the first place (which is a big part of why we recommend that as the default setting).

 

None of those things have anything to do with the volume of spam that you're getting.  Some email providers are definitely better than others at filtering spam, which is probably your only good recourse on that front.

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Adobe Employee ,
Sep 27, 2019 Sep 27, 2019

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LATEST

I've seen a little more traffic on this over the last couple days, and I suspect that you're talking about Flash Player on MacOS 10.6. Flash Player requires MacOS 10.10 or higher to run, and I think that you're stuck in this loop where you're running an insecure player, but you have no way to upgrade. The last update for MacOS 10.6 was released in 2011, so you're missing several years of security updates to the browser and operating system. It's probably not a great idea to browse the web in that state.

 

Your best option is to update to a recent version of MacOS.  If the hardware doesn't support it, then you're probably due for an upgrade.  Both Amazon and Walmart sell refurbished Mac hardware, and you can score some pretty cheap (by Apple standards anyway) upgrades if you don't mind being a generation or two behind the state of the art.

 

In the meantime, you don't want to browse the web with an outdated Flash Player.  That's problematic.  

 

You can run the uninstaller here. which will remove Flash and stop the update notifications. 

Uninstall Flash Player - Mac:
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

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