The website for BT won't allow me to log on because an error pops up with update your flashplayer and I already have it any ideas please how to stop it? Thank you
What is the exact URL (web address) of the web site where you see the problem. Please copy and paste it exactly from the browser.
In this instance, it's more likely that you have Flash Player installed, but your browser is disabling it by default. You'll need to enable Flash Player in the browser. Depending on the browser, you may need to do that every time you visit a page with Flash Player at this point.
Here's a guide: