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Can not install on Windows 7 32 bit

New Here ,
Nov 21, 2018 Nov 21, 2018

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I have downloaded "install_flash_player_ax.exe" and Enabled Shockwave Flash Object. The installation proceeds as expected and I click done. The program does not install. IE 11 is installed but not running. Appreciate any suggestions.

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correct answers 1 Correct Answer

Most Valuable Participant , Nov 22, 2018 Nov 22, 2018
Adobe Flash Player is not an app do it won’t show up in the start menu, if that’s what you mean by “all programs”. It shows up only in web browsers. Often you need to jump through hoops to enable it, because the browser makers want to annoy you. How do you check for it? What browser do you have?

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Most Valuable Participant ,
Nov 22, 2018 Nov 22, 2018

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You say "the program does not install". What do you mean? Do you get an error message - what? Or run a test to see if it is installed - what, and with which browser?

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New Here ,
Nov 22, 2018 Nov 22, 2018

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By "does not install" I mean that the program is not shown in "All Programs" and when I use to the program to check for Adobe Flash Player it says the program is not installed. I do not get an error message.

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Most Valuable Participant ,
Nov 22, 2018 Nov 22, 2018

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Adobe Flash Player is not an app do it won’t show up in the start menu, if that’s what you mean by “all programs”. It shows up only in web browsers. Often you need to jump through hoops to enable it, because the browser makers want to annoy you.

How do you check for it? What browser do you have?

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New Here ,
Nov 22, 2018 Nov 22, 2018

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Using Adobe - Test Adobe Shockwave Player I was able to get the program installed. Thanks  for your response.

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Adobe Employee ,
Nov 26, 2018 Nov 26, 2018

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The page you link to, Adobe - Test Adobe Shockwave Player , is for Shockwave Player, not Flash Player.  These are 2 different products, however, both are browser plugins.

The file name you mention in your first post, install_flash_player_ax.exe, is Flash Player, not Shockwave Player, as such, using Adobe - Test Adobe Shockwave Player to test whether or not it's installed will not work.  You can use https://helpx.adobe.com/flash-player.html instead.

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