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Can't find adobe flash player after installing

New Here ,
Mar 15, 2014 Mar 15, 2014

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I have downloaded and installed the latest version (12) of Adobe Flash Player on my Windows 7 computer.  I checked the help page and it says it is installed and I see the clouds moving.  However, I cannot find the program on my computer.  I am trying to watch some movie video clips from a website and it keeps saying I have to have the latest version of Adobe Flash Player to watch it.  I have downloaded and installed it 5 times now to no avail.   I have turned off my computer and turned it back on each time.  I have Norton Internet Security but I told it to allow it when it installed.  I really want to watch the movie clips.  Where can it be and why doesn't it run?  Thanks to anyone who can help me.  (I am not really technical so please make it not too difficult if you can).

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correct answers 1 Correct Answer

Adobe Employee , Oct 15, 2020 Oct 15, 2020
Given the age of this post, I'm going to lock this thread.  So that the original posters don't continue to get spammed, please just open a new post and include the details listed above.  We'll be happy to help.  Also, https://helpx.adobe.com/flash-player.html will probably get you going.

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New Here ,
Mar 15, 2014 Mar 15, 2014

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32bit - C:\Windows\System32\Macromed\Flash

64bit - C:\Windows\SysWOW64\Macromed\Flash

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New Here ,
Mar 16, 2014 Mar 16, 2014

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Thanks, I located it in Windows 32 but it still does not run when I try to play a video from http://www.cbc.ca/murdochmysteries/episodes/season-7/friday-the-13th-1901

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LEGEND ,
Mar 16, 2014 Mar 16, 2014

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Try another browser.   Here's why I say that.

"User-Agent Strings"

That doesn't mean a lot, I'm sure, but it's the root of your problems, and Flash Player has nothing to do with it.

Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser. User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video. Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome). Problem is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.

The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11. YouTube... has converted to HTML5 video so if it doesn't detect Flash Player, it can display HTML5 (MP4) video which requires no plug-in to play. Facebook can't do that, because HTML5 doesn't apply to games... only video.

Microsoft has no plans to "fix" the mess thay've created because they think it's a great idea to block you out of the websites you visit.

They recommend using "Compatibility View" and pretending that you're using an older verison of IE... Problem with that is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.

I'm not big on "pretending" so I recommend actually using another browser.

Firefox (from Mozilla)

Opera (from Opera)

Safari (from Apple)

Chrome (from Google)

ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

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New Here ,
Mar 18, 2014 Mar 18, 2014

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Thank you Mike. I used Google Chrome and it worked. So it wasn't a problem

downloading Flash Player. It was there all the time. It drove me crazy,

but I knew there had to be an answer. I appreciate all you help. Brenda

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LEGEND ,
Mar 15, 2014 Mar 15, 2014

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I am trying to watch some movie video clips from a website and it keeps saying I have to have the latest version of Adobe Flash Player to watch it.

Are you using Internet Exploder 11?

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New Here ,
Mar 16, 2014 Mar 16, 2014

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Yes, I am. On Adobe's help site it checks and says Flash Player is

installed. I also followed their instructions for checking the setting on

IE and everything is as it should be. I cannot find it anywhere on my

computer, in programs, etc. The only place I see it listed is in Add,Remove

Programs. But every time I try to watch the video from

http://www.cbc.ca/murdochmysteries/episodes/season-7/friday-the-13th-1901 it

says I need Flash Player to watch it. I have installed Flash Player on my

desktop running Windows7 and my laptop running Windows 7 and the same

mystery. It is driving me crazy. I have installed it again and again and I

get the Welcome Screen saying I successfully installed it. Thanks, Brenda

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New Here ,
Mar 16, 2014 Mar 16, 2014

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Should have added that I downloaded Flash Player from Adobe's site and chose

get the latest version.

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New Here ,
Oct 15, 2020 Oct 15, 2020

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me too

 

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Adobe Employee ,
Oct 15, 2020 Oct 15, 2020

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You're replying to a post that's over 6 yrs old.  Most likely you're issue is not related to the topic of this post.

  
To provide assistance, please provide the following information:

  • Operating system, including version
  • Browser you're downloading Flash Player for, including version
  • Brief, yet consice, descpription of the issue you are encountering
  • If there's an error message, post a screenshot.

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Adobe Employee ,
Oct 15, 2020 Oct 15, 2020

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Given the age of this post, I'm going to lock this thread.  So that the original posters don't continue to get spammed, please just open a new post and include the details listed above.  We'll be happy to help.  Also, https://helpx.adobe.com/flash-player.html will probably get you going.

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