Locked

Can't install flash player 26 on WinXP

New Here ,
Jun 19, 2017 Jun 19, 2017

Copy link to clipboard

Copied

When I try, installation fails due to outdated plugins. When I try to update plugins, I can't beacaue flash player is not up to date.

How does this get fixed? I'm running Windows XP.

[moderator: added 'WinXP' to title]

TOPICS
Download install

Views

630

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

New Here , Jun 20, 2017 Jun 20, 2017
The problem has been resolved. Attached are my notes from the investigation.

Likes

Translate

Translate
Adobe Employee ,
Jun 19, 2017 Jun 19, 2017

Copy link to clipboard

Copied

Hi,

We were facing some issue installing Flash Player using online installer on Windows XP platform. Please try again now. The issue is fixed.

Thanks!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 19, 2017 Jun 19, 2017

Copy link to clipboard

Copied

There were two separate update files. One worked, one didn't.

This one always failed flashplayer26_a_install.exe from https://get.adobe.com/flashplayer/download/?installer=FP_26_for_Firefox_-_NPAPI&os=2003&browser_type=Gecko&browser_dist=Firefox&stype=6602

This one worked install_flash_player.exe

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 19, 2017 Jun 19, 2017

Copy link to clipboard

Copied

Hi,

What issue are you observing? Could you post a screenshot of the same.

Thanks!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2017 Jun 20, 2017

Copy link to clipboard

Copied

The problem has been resolved. Attached are my notes from the investigation.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

Copy link to clipboard

Copied

LATEST

Thank you for confirming the issue has been resolved.

If you replied via email, the forums software doesn't accept email attachments.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

Copy link to clipboard

Copied

The files are distributed to a global contend delivery network (CDN), and it takes some time for the network to be updated with the new files.  It's possible the server your hitting hasn't been updated with the new files.  It should be updated by now.  If it's still not working, try clearing the browser cache.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines