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can't install new version of flash

New Here ,
Jun 16, 2020 Jun 16, 2020

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After I download the .exe files, I close all my browsers and when I try to install the new upgrade, I get an error message stating that all my browsers are open (Chrome) when in fact all are closed.

 

can't solve this. Can someone help me with this?

 

Thanks

 

Mark

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How to, Product issue, Update

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correct answers 1 Correct Answer

Adobe Employee , Jun 16, 2020 Jun 16, 2020
It's possible a Chrome process is still running in the background, or some other application is identifying itself as Chrome. Go to Task Manager, locate the Chrome process(es) still running and terminate them.

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Adobe Employee ,
Jun 16, 2020 Jun 16, 2020

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It's possible a Chrome process is still running in the background, or some other application is identifying itself as Chrome.


Go to Task Manager, locate the Chrome process(es) still running and terminate them.

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