Can't see my photos from Smilebox playback

[marianaB82C]

Hi,

I am trying to download the photos from kindergarten that I have on Smilebox Playback. I used to see them with Adobe FlashPlayer, but, since it is not working anymore, I can't see my photos. Could somebody help?

Thank you!

[LinSims]

You'll need to contact Smilebox customer support for assistance. They should have fixed their site so it is usable without Adobe Flash.

[Nancy OShea · Accepted solution]

"Could somebody help?"

=============

Hi @marianaB82C,

I'm afraid not.  Flash Player is end of life.  And there is no replacement for Flash Player.  Sorry.

The Flash Player EOL announcement was issued 3-1/2 years ago giving content developers like Smilebox more than enough time to prepare a replacement that doesn't require Flash Player. Hopefully they did.  If not, it's unlikely they ever will. 

[Moving from Download & Install to Flash Player.]

[LinSims]

Contact Smilebox support at support@smilebox.com.