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chrome and-related

New Here ,
Jul 07, 2018 Jul 07, 2018

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Cannot complete Flash installation because Chrome is open. I do not know why this prompt exists as I have closed every app including Chrome and related.

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Adobe Employee ,
Jul 09, 2018 Jul 09, 2018

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Hi,

Are you using windows machine? Can you check in task manager if any chrome related process is running.

Thanks!

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Adobe Employee ,
Jul 09, 2018 Jul 09, 2018

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it's possible some other process is reporting itself as Chrome.  View task manager and select to view processes for all users.  Locate the process identifying itself as Chrome and terminate it.

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Community Beginner ,
Nov 05, 2018 Nov 05, 2018

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I had a similar problem. Even after rebooting, I would get an error message saying Chrome was running.

In Task Manager, I could see that Chrome wasn't a running app, however, when I scrolled down through the background processes, I found that the Chrome extensions were running! I closed those. Problem solved.

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