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Crashing on every website

Guest
Aug 21, 2017 Aug 21, 2017

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My flash player crashes on every website I go to. I've restarted the computer, I've uninstalled and reinstalled Adobe and still crashing on every page. The plug-in is enabled so I don't know what else to try. I've never had this problem, the problem just started today.

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Adobe Employee ,
Aug 22, 2017 Aug 22, 2017

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First things first, if you haven't already, power the computer off, wait a few seconds, and power it back on.  This allows all of the components to fully discharge and reset to a normal state.

If the problem persists, I'm going to need some more details in order to provide you any useful advice:

https://forums.adobe.com/thread/1195540

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Guest
Aug 23, 2017 Aug 23, 2017

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I've done that and it still doesn't work. What other details do you need? ... I'm using windows 10 on an HP computer

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Guest
Aug 23, 2017 Aug 23, 2017

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And it happens on every website, it's not just a certain page. I had to disable it on Yahoo just so I can check my mail but like I said it happens on every website. I use firefox. I tried chrome, but it still crashes and I have the latest version of flash

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Adobe Employee ,
Sep 11, 2017 Sep 11, 2017

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Please try disabling hardware acceleration.  Instructions are in the guide below:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If that doesn't work, in Firefox, type about:crashes in the address bar.

Click a few links to submit them to Mozilla.  You don't need to wait for them to fully process -- it will happen in the background.

Copy the addresses of the resulting pages, and paste them here.  I'd be happy to take a look.

Thanks!

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