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Deactivating Elements 12? Where and how

Community Beginner ,
Oct 21, 2013 Oct 21, 2013

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I can not find an answer on deactiving elements 12.  The other elements say through the help-deactivate, but not 12.  When I contact live chat, they transfer me, and never get back to me.  I will be on a 4th computer, after returning the 3rd.

Thank you

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LEGEND ,
Oct 21, 2013 Oct 21, 2013

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