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Did not receive email to download for Adobe Flash and Reader

Community Beginner ,
Jun 27, 2017 Jun 27, 2017

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Hello, it's has been 3 weeks I have yet to receive notice from Adobe for my Adobe Flash and Reader enterprise distribution requests.

My email address is [moderator: deleted email, per Email signatures and personal information​ guidelines] . Please send me the download link.

Thank you.

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Adobe Employee ,
Jun 27, 2017 Jun 27, 2017

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Hi,

I have frowarded your case to the licensing team. You will be receiving an email soon from noreply@adobe.com and would be containing a pdf file with a link for direct download. Please check your spam/junk folders for the same.

Thanks!

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Community Beginner ,
Jul 04, 2017 Jul 04, 2017

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hi, I still have yet to receive the download link. I have waited almost 4 weeks. I need to download to deploy to my company pc. Please assist to expedite. Thank you!

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Adobe Employee ,
Jul 05, 2017 Jul 05, 2017

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Hi,

The licensing team is on leave till early next week. I will update you once your license is approved.

Thanks!

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Community Beginner ,
Jul 06, 2017 Jul 06, 2017

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Hi, noted. Thanks for following up.

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Adobe Employee ,
Jul 10, 2017 Jul 10, 2017

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Hi,

The licensing team has sent you the approval email. Can you please check for any email from any email@adobe.com. It would be having a signed pdf containing a link from where you can download the installers.

Thanks!

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Community Beginner ,
Jul 10, 2017 Jul 10, 2017

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Hi, I have checked. I do not have the email from noreply@adobe.com. Please assist to check. ThaJK you!

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Adobe Employee ,
Jul 10, 2017 Jul 10, 2017

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Hi lyvinceLee​,

The email is not from noreply@adobe.com but from an email with @adobe.com. Could you check again for the same.

Thanks!

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Community Beginner ,
Jul 10, 2017 Jul 10, 2017

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Hi, I have checked. I do not have the such email you mentioned in my mail box. I ever applied this distribution license before. I do know the email contained the licence agreement in Pdf format and there's download link for me to download. But, this time, I have checked and I do not have such email in my mail box. I saw the email which you have taking action but there's no email from @adobe.com with the download link. Please assist to expedite As I really need to deploy the latest version to my company Pcs. Thank you.

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Community Beginner ,
Jul 10, 2017 Jul 10, 2017

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Hi, is it possible to use my personal account ? [moderator: personal information removed as per Email signatures and personal information ]?

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Adobe Employee ,
Jul 10, 2017 Jul 10, 2017

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I have private messaged you the email id from which I have resent the email. Please check if you have received any?

Thanks!

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Community Beginner ,
Jul 10, 2017 Jul 10, 2017

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Hi, I received the download link from you in my personal email account. I will check what happened on my company account. Thank you so much for your follow up action!

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Community Beginner ,
Jun 29, 2017 Jun 29, 2017

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Hi, I have yet to receivevthe downlink. thank you.

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Adobe Employee ,
Jun 29, 2017 Jun 29, 2017

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Hi lyvinceLee​,

I have already forwarded your case to the licensing team. Yet to hear from them.

Thanks!

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New Here ,
Jul 12, 2017 Jul 12, 2017

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Likewise we have not received any response from Adobe. We're getting set to roll out patches and being setup to push Flash would be nice...  can someone there expedite a license?

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Adobe Employee ,
Jul 12, 2017 Jul 12, 2017

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Hi jackh64611021

Please private message me the Adobe ID/email address you used to request the distribution license and I'll follow-up with the licensign team.  To send a private message, click on my user_name link and then on the 'Message' button link.  For reference, please include a link to this discussion topic.

--

Maria

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