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directtv flash player

New Here ,
Oct 19, 2019 Oct 19, 2019

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i have downloaded latest version of flash player but directtv doesnt recognize it .  keeps telling me to get adobe flash player

 

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New Here ,
Oct 19, 2019 Oct 19, 2019

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I have had a very similar problem since Flash Player was updated with 32.0.0.270. The Directv player window will no longer open.

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Adobe Employee ,
Oct 21, 2019 Oct 21, 2019

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Which operating system and browser, including versions for both is this on?

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New Here ,
Oct 21, 2019 Oct 21, 2019

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OS 10.14.6 Safari 13.0.2

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Adobe Employee ,
Oct 22, 2019 Oct 22, 2019

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It sounds like you might just need to re-enable Flash Player in Safari.  

https://helpx.adobe.com/flash-player.html

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New Here ,
Oct 22, 2019 Oct 22, 2019

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Done that, several times! Flash works on everything else.

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New Here ,
Oct 22, 2019 Oct 22, 2019

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We'' see what happens with the next Flash Player update.

 

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Adobe Employee ,
Oct 30, 2019 Oct 30, 2019

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The deal is that the Safari implements Flash blocking (and Safari is generally pretty aggressive about both disabling Flash Player after each new update, as well as blocking access to the local filesystem), and DirectTV's website has some JavaScript that attempts to detect Flash.

 

If Flash works everywhere else but DirectTV, then Flash is working.  The problem is at that intersection of Safari and DirecTV's code.  You could try the other browsers available for your operating system (e.g. Firefox and Chrome) and see if you can find a combination that works.  The same deal about making sure that Flash is both installed and enabled for the respective browsers applies (they all use their own distinct variant of Flash Player). 

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