Distribution licence not updated.

[Scottish Dale]

Hi there, im trying to get the latest flash player from the distribution download area but I keep getting the following licence error:

Your license for Adobe Flash Player distribution expired on 2020-10-13.

Please re-apply at hxxp://xxx.adobe.com/products/players/flash-player-distribution.html

I did reapply for the distribution licence last week and it was approved by Adobe, but I still get the same error as if the licence has not applied to my account.

Please can someone advise on how to resolve this?

[_maria_]

Please ensure you are logging into the distribution page with the same Adobe ID/email address used to obtain the distribution license.  If you are, please private message me the TrackID (from the renewal approved email) and the AdobeID/email address you are using to log into the distribution page and I'll follow-up with the licensing team.

[jeromiec83223024]

In addition, you might want to try from an incognito window.  Not totally sure if it will help, but it will ensure that you're in a current session without any potentially stale cookies.  It's fairly painles to check and might save you some time.