• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Distribution License Expired - Still waiting for renewal

New Here ,
Oct 17, 2017 Oct 17, 2017

Copy link to clipboard

Copied

I was greeted by the lovely:

Your license for Adobe Flash Player distribution expired on 2017-10-12.

On 10/12/17, at which time I immediately completed the form online and submitted.  Here I still sit waiting for that approval.  I believe I had read it took 3 business days, but now online chat support (which was extremely painful and told me to come to the community forums for the issue) says it is 1 week.

So, two questions:

1. How can I get this pushed through, as I feel strongly the need to download the latest version 27.0.0.170?

2. Is there a way to receive an email reminder a month before the license expires as a reminder?

Thank you

Views

204

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 17, 2017 Oct 17, 2017

Copy link to clipboard

Copied

LATEST

Please don't post the same issue to multiple locations.  It results in duplicate work.  Please see my reply to you at Distribution License Agreement Adobe Flash Player

Locking duplicate topic.

Thank you.

--

Maria

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines