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Eric

New Here ,
Apr 29, 2017 Apr 29, 2017

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I thought I had purchased a plan and installed Adobe Flash.   I tried going into a Realestate application  Matrix  to get Realestate Tax info that requires adobe flash.   I can not open it.

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Adobe Employee ,
May 01, 2017 May 01, 2017

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Hi,

Please share the following details:

1. OS you are currently using.

2. Browser in which you are observing the issue.

3. Version of Flash Player installed.

4. Detailed description of the issue. If you could add a screenshot it would help us understand better.

Thanks!

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Adobe Employee ,
May 02, 2017 May 02, 2017

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In addition to the previously requested information, what do you mean by "I thought I had purchased a plan and installed Adobe Flash"?  Flash Player is free.  There is nothing to purchase.

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