Error 1603 - installing Flash Player ESR

[Guest]

Dear,

I am trying to install Flash Player ESR plugin via SCCM from Microsoft.

I tried with 2 different versions (18.0.0.241  and 18.0.0.261)  but the problem still occur and I do not know what to do now.

To install I use the command : msiexec /i install_flash_player_18_plugin.msi /qn /l*v loginstall.txt

I tried to use the cleaner before installing on those devices but the error still occur.

You can find below the log i am encountering when i am trying to install.

=== Verbose logging started: 12/4/2015  13:51:56  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Windows\system32\msiexec.exe ===

MSI (c) (2C:10) [13:51:56:053]: Resetting cached policy values

MSI (c) (2C:10) [13:51:56:053]: Machine policy value 'Debug' is 0

MSI (c) (2C:10) [13:51:56:053]: ******* RunEngine:

           ******* Product: install_flash_player_18_plugin.msi

           ******* Action:

           ******* CommandLine: **********

MSI (c) (2C:10) [13:51:56:053]: Client-side and UI is none or basic: Running entire install on the server.

MSI (c) (2C:10) [13:51:56:053]: Grabbed execution mutex.

MSI (c) (2C:10) [13:51:56:062]: Cloaking enabled.

MSI (c) (2C:10) [13:51:56:062]: Attempting to enable all disabled privileges before calling Install on Server

MSI (c) (2C:10) [13:51:56:064]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (A8:A0) [13:51:56:067]: Running installation inside multi-package transaction C:\Windows\ccmcache\dd\install_flash_player_18_plugin.msi

MSI (s) (A8:A0) [13:51:56:067]: Grabbed execution mutex.

MSI (s) (A8:84) [13:51:56:067]: Resetting cached policy values

MSI (s) (A8:84) [13:51:56:067]: Machine policy value 'Debug' is 0

MSI (s) (A8:84) [13:51:56:067]: ******* RunEngine:

           ******* Product: C:\Windows\ccmcache\dd\install_flash_player_18_plugin.msi

           ******* Action:

           ******* CommandLine: **********

MSI (s) (A8:84) [13:51:56:159]: Machine policy value 'DisableUserInstalls' is 0

MSI (s) (A8:84) [13:51:56:167]: User policy value 'SearchOrder' is 'nmu'

MSI (s) (A8:84) [13:51:56:167]: User policy value 'DisableMedia' is 0

MSI (s) (A8:84) [13:51:56:167]: Machine policy value 'AllowLockdownMedia' is 0

MSI (s) (A8:84) [13:51:56:167]: SOURCEMGMT: Media enabled only if package is safe.

MSI (s) (A8:84) [13:51:56:167]: SOURCEMGMT: Looking for sourcelist for product {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}

MSI (s) (A8:84) [13:51:56:167]: SOURCEMGMT: Adding {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}; to potential sourcelist list (pcode;disk;relpath).

MSI (s) (A8:84) [13:51:56:167]: SOURCEMGMT: Now checking product {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}

MSI (s) (A8:84) [13:51:56:167]: SOURCEMGMT: Media is enabled for product.

MSI (s) (A8:84) [13:51:56:167]: SOURCEMGMT: Attempting to use LastUsedSource from source list.

MSI (s) (A8:84) [13:51:56:167]: SOURCEMGMT: Trying source C:\Windows\ccmcache\db\.

MSI (s) (A8:84) [13:51:56:167]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2

MSI (s) (A8:84) [13:51:56:261]: Entering CMsiConfigurationManager::SetLastUsedSource.

MSI (s) (A8:84) [13:51:56:261]: Specifed source is already in a list.

MSI (s) (A8:84) [13:51:56:261]: User policy value 'SearchOrder' is 'nmu'

MSI (s) (A8:84) [13:51:56:261]: Machine policy value 'DisableBrowse' is 0

MSI (s) (A8:84) [13:51:56:261]: Machine policy value 'AllowLockdownBrowse' is 0

MSI (s) (A8:84) [13:51:56:261]: Adding new sources is allowed.

MSI (s) (A8:84) [13:51:56:261]: Set LastUsedSource to: C:\Windows\ccmcache\db\.

MSI (s) (A8:84) [13:51:56:261]: Set LastUsedType to: n.

MSI (s) (A8:84) [13:51:56:261]: Set LastUsedIndex to: 1.

MSI (s) (A8:84) [13:51:56:261]: SOURCEMGMT: Resolved source to: 'C:\Windows\ccmcache\db\'

MSI (s) (A8:84) [13:51:56:263]: SRSetRestorePoint skipped for this transaction.

MSI (s) (A8:84) [13:51:56:264]: File will have security applied from OpCode.

MSI (s) (A8:84) [13:51:56:376]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Windows\ccmcache\dd\install_flash_player_18_plugin.msi' against software restriction policy

MSI (s) (A8:84) [13:51:56:376]: SOFTWARE RESTRICTION POLICY: C:\Windows\ccmcache\dd\install_flash_player_18_plugin.msi has a digital signature

MSI (s) (A8:84) [13:51:56:376]: SOFTWARE RESTRICTION POLICY: C:\Windows\ccmcache\dd\install_flash_player_18_plugin.msi is permitted to run because the user token authorizes execution (system or service token).

MSI (s) (A8:84) [13:51:56:376]: End dialog not enabled

MSI (s) (A8:84) [13:51:56:376]: Original package ==> C:\Windows\ccmcache\db\install_flash_player_18_plugin.msi

MSI (s) (A8:84) [13:51:56:376]: Package we're running from ==> C:\Windows\Installer\e99b980.msi

MSI (s) (A8:84) [13:51:56:377]: APPCOMPAT: looking for appcompat database entry with ProductCode '{8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}'.

MSI (s) (A8:84) [13:51:56:377]: APPCOMPAT: no matching ProductCode found in database.

MSI (s) (A8:84) [13:51:56:381]: MSCOREE not loaded loading copy from system32

MSI (s) (A8:84) [13:51:56:384]: Note: 1: 2205 2:  3: MsiFileHash

MSI (s) (A8:84) [13:51:56:384]: Machine policy value 'DisablePatch' is 0

MSI (s) (A8:84) [13:51:56:384]: Machine policy value 'AllowLockdownPatch' is 0

MSI (s) (A8:84) [13:51:56:384]: Machine policy value 'DisableLUAPatching' is 0

MSI (s) (A8:84) [13:51:56:384]: Machine policy value 'DisableFlyWeightPatching' is 0

MSI (s) (A8:84) [13:51:56:386]: APPCOMPAT: looking for appcompat database entry with ProductCode '{8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}'.

MSI (s) (A8:84) [13:51:56:386]: APPCOMPAT: no matching ProductCode found in database.

MSI (s) (A8:84) [13:51:56:386]: Transforms are not secure.

MSI (s) (A8:84) [13:51:56:386]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Windows\ccmcache\dd\loginstall.txt'.

MSI (s) (A8:84) [13:51:56:386]: Command Line: CURRENTDIRECTORY=C:\Windows\ccmcache\dd CLIENTUILEVEL=3 CLIENTPROCESSID=9260

MSI (s) (A8:84) [13:51:56:386]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{D9D17B01-BB3B-4552-9C85-DEA3A865FDE8}'.

MSI (s) (A8:84) [13:51:56:386]: Product Code passed to Engine.Initialize:           '{8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}'

MSI (s) (A8:84) [13:51:56:386]: Product Code from property table before transforms: '{8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}'

MSI (s) (A8:84) [13:51:56:386]: Product Code from property table after transforms:  '{8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}'

MSI (s) (A8:84) [13:51:56:386]: Product not registered: beginning first-time install

MSI (s) (A8:84) [13:51:56:386]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.

MSI (s) (A8:84) [13:51:56:386]: Product {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD} is admin assigned: LocalSystem owns the publish key.

MSI (s) (A8:84) [13:51:56:386]: Product {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD} is managed.

MSI (s) (A8:84) [13:51:56:386]: MSI_LUA: Credential prompt not required, user is an admin

MSI (s) (A8:84) [13:51:56:386]: PROPERTY CHANGE: Adding ProductState property. Its value is '1'.

MSI (s) (A8:84) [13:51:56:386]: Entering CMsiConfigurationManager::SetLastUsedSource.

MSI (s) (A8:84) [13:51:56:386]: Specifed source is already in a list.

MSI (s) (A8:84) [13:51:56:386]: User policy value 'SearchOrder' is 'nmu'

MSI (s) (A8:84) [13:51:56:386]: Adding new sources is allowed.

MSI (s) (A8:84) [13:51:56:386]: Package name retrieved from configuration data: 'install_flash_player_18_plugin.msi'

MSI (s) (A8:84) [13:51:56:387]: Note: 1: 2262 2: AdminProperties 3: -2147287038

MSI (s) (A8:84) [13:51:56:387]: Machine policy value 'DisableMsi' is 1

MSI (s) (A8:84) [13:51:56:387]: Machine policy value 'AlwaysInstallElevated' is 0

MSI (s) (A8:84) [13:51:56:387]: User policy value 'AlwaysInstallElevated' is 0

MSI (s) (A8:84) [13:51:56:387]: Product {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD} is admin assigned: LocalSystem owns the publish key.

MSI (s) (A8:84) [13:51:56:387]: Product {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD} is managed.

MSI (s) (A8:84) [13:51:56:387]: Running product '{8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}' with elevated privileges: Product is assigned.

MSI (s) (A8:84) [13:51:56:387]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Windows\ccmcache\dd'.

MSI (s) (A8:84) [13:51:56:387]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.

MSI (s) (A8:84) [13:51:56:387]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '9260'.

MSI (s) (A8:84) [13:51:56:387]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0

MSI (s) (A8:84) [13:51:56:388]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is 'e1fbc51aadacd3488208b74be899ca61'.

MSI (s) (A8:84) [13:51:56:388]: RESTART MANAGER: Session opened.

MSI (s) (A8:84) [13:51:56:388]: TRANSFORMS property is now:

MSI (s) (A8:84) [13:51:56:388]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.

MSI (s) (A8:84) [13:51:56:388]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '110'.

MSI (s) (A8:84) [13:51:56:388]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming

MSI (s) (A8:84) [13:51:56:389]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Favorites

MSI (s) (A8:84) [13:51:56:389]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts

MSI (s) (A8:84) [13:51:56:391]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Documents

MSI (s) (A8:84) [13:51:56:392]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

MSI (s) (A8:84) [13:51:56:392]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent

MSI (s) (A8:84) [13:51:56:393]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo

MSI (s) (A8:84) [13:51:56:393]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates

MSI (s) (A8:84) [13:51:56:393]: SHELL32::SHGetFolderPath returned: C:\ProgramData

MSI (s) (A8:84) [13:51:56:394]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Local

MSI (s) (A8:84) [13:51:56:396]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Pictures

MSI (s) (A8:84) [13:51:56:397]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools

MSI (s) (A8:84) [13:51:56:397]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

MSI (s) (A8:84) [13:51:56:398]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs

MSI (s) (A8:84) [13:51:56:398]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu

MSI (s) (A8:84) [13:51:56:399]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop

MSI (s) (A8:84) [13:51:56:401]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools

MSI (s) (A8:84) [13:51:56:401]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

MSI (s) (A8:84) [13:51:56:402]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

MSI (s) (A8:84) [13:51:56:402]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu

MSI (s) (A8:84) [13:51:56:403]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Desktop

MSI (s) (A8:84) [13:51:56:404]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates

MSI (s) (A8:84) [13:51:56:404]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts

MSI (s) (A8:84) [13:51:56:404]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16

MSI (s) (A8:84) [13:51:56:409]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.

MSI (s) (A8:84) [13:51:56:409]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.

MSI (s) (A8:84) [13:51:56:409]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.

MSI (s) (A8:84) [13:51:56:409]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

MSI (s) (A8:84) [13:51:56:409]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'asccm'.

MSI (s) (A8:84) [13:51:56:409]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

MSI (s) (A8:84) [13:51:56:409]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'PRODSCCM01'.

MSI (s) (A8:84) [13:51:56:409]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\e99b980.msi'.

MSI (s) (A8:84) [13:51:56:409]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Windows\ccmcache\db\install_flash_player_18_plugin.msi'.

MSI (s) (A8:84) [13:51:56:409]: Machine policy value 'MsiDisableEmbeddedUI' is 0

MSI (s) (A8:84) [13:51:56:409]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install

MSI (s) (A8:84) [13:51:56:409]: Note: 1: 2205 2:  3: PatchPackage

MSI (s) (A8:84) [13:51:56:409]: Machine policy value 'DisableRollback' is 0

MSI (s) (A8:84) [13:51:56:409]: User policy value 'DisableRollback' is 0

MSI (s) (A8:84) [13:51:56:409]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.

=== Logging started: 12/4/2015  13:51:56 ===

MSI (s) (A8:84) [13:51:56:411]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.

MSI (s) (A8:84) [13:51:56:411]: Doing action: INSTALL

Action start 13:51:56: INSTALL.

MSI (s) (A8:84) [13:51:56:411]: Running ExecuteSequence

MSI (s) (A8:84) [13:51:56:411]: Doing action: ISSetAllUsers

MSI (s) (A8:D4) [13:51:56:424]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIC271.tmp, Entrypoint: SetAllUsers

MSI (s) (A8:20) [13:51:56:424]: Generating random cookie.

MSI (s) (A8:20) [13:51:56:426]: Created Custom Action Server with PID 11740 (0x2DDC).

MSI (s) (A8:7C) [13:51:56:454]: Running as a service.

MSI (s) (A8:7C) [13:51:56:456]: Hello, I'm your 32bit Elevated Non-remapped custom action server.

Action start 13:51:56: ISSetAllUsers.

InstallShield 13:51:56: Begin SetAllUsers()

InstallShield 13:51:56: Getting records from Upgrade table

InstallShield 13:51:56: UpgradeCode: {D85A1A59-DC52-4D13-9445-EF3F379D4DB5} MinVersion: 6.0.47.0 MaxVersion: 18.0.0.255 Language: Attributes: 769

InstallShield 13:51:56: Checking related product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}

MSI (s) (A8!6C) [13:51:56:462]: PROPERTY CHANGE: Adding IS_MAJOR_UPGRADE property. Its value is 'Yes'.

InstallShield 13:51:56: Adobe Flash Player 15 Plugin {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24} 1033 ***Related***

MSI (s) (A8!6C) [13:51:56:462]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '1'.

InstallShield 13:51:56: ALLUSERS of related product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24} is = 0

InstallShield 13:51:56: End SetAllUsers()

MSI (s) (A8:84) [13:51:56:463]: Doing action: AppSearch

Action ended 13:51:56: ISSetAllUsers. Return value 1.

Action start 13:51:56: AppSearch.

MSI (s) (A8:84) [13:51:56:464]: Note: 1: 2262 2: Signature 3: -2147287038

MSI (s) (A8:84) [13:51:56:464]: PROPERTY CHANGE: Modifying PREVIOUS_VERSION property. Its current value is '0'. Its new value: '18.0.0.241'.

MSI (s) (A8:84) [13:51:56:464]: Doing action: LaunchConditions

Action ended 13:51:56: AppSearch. Return value 1.

Action start 13:51:56: LaunchConditions.

MSI (s) (A8:84) [13:51:56:464]: Doing action: FindRelatedProducts

Action ended 13:51:56: LaunchConditions. Return value 1.

Action start 13:51:56: FindRelatedProducts.

MSI (s) (A8:84) [13:51:56:466]: PROPERTY CHANGE: Adding ISACTIONPROP1 property. Its value is '{F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}'.

MSI (s) (A8:84) [13:51:56:466]: PROPERTY CHANGE: Adding MIGRATE property. Its value is '{F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}'.

MSI (s) (A8:84) [13:51:56:466]: FindRelatedProducts: could not read ASSIGNMENTTYPE info for product '{A37E9FA0-00FE-479D-9F62-E6E3DBA51D29}'.  Skipping...

MSI (s) (A8:84) [13:51:56:466]: FindRelatedProducts: current install is per-user.  Related install for product '{DE3DB02A-3402-4CC4-AF65-B52AE8406739}' is per-machine.  Skipping...

MSI (s) (A8:84) [13:51:56:466]: Skipping action: CCPSearch (condition is false)

MSI (s) (A8:84) [13:51:56:466]: Skipping action: RMCCPSearch (condition is false)

MSI (s) (A8:84) [13:51:56:466]: Doing action: ValidateProductID

Action ended 13:51:56: FindRelatedProducts. Return value 1.

Action start 13:51:56: ValidateProductID.

MSI (s) (A8:84) [13:51:56:466]: Doing action: MakePropsAvailable

Action ended 13:51:56: ValidateProductID. Return value 1.

Action start 13:51:56: MakePropsAvailable.

MSI (s) (A8:84) [13:51:56:467]: Doing action: IsIllegalUpgrade

Action ended 13:51:56: MakePropsAvailable. Return value 1.

Action start 13:51:56: IsIllegalUpgrade.

MSI (s) (A8:84) [13:51:56:497]: Doing action: CostInitialize

Action ended 13:51:56: IsIllegalUpgrade. Return value 0.

MSI (s) (A8:84) [13:51:56:497]: Machine policy value 'MaxPatchCacheSize' is 10

MSI (s) (A8:84) [13:51:56:498]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.

MSI (s) (A8:84) [13:51:56:498]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.

MSI (s) (A8:84) [13:51:56:498]: Note: 1: 2262 2: Patch 3: -2147287038

MSI (s) (A8:84) [13:51:56:498]: Note: 1: 2205 2:  3: PatchPackage

MSI (s) (A8:84) [13:51:56:498]: Note: 1: 2205 2:  3: MsiPatchHeaders

MSI (s) (A8:84) [13:51:56:498]: Note: 1: 2205 2:  3: __MsiPatchFileList

MSI (s) (A8:84) [13:51:56:498]: Note: 1: 2205 2:  3: PatchPackage

MSI (s) (A8:84) [13:51:56:498]: Note: 1: 2228 2:  3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId` 

Action start 13:51:56: CostInitialize.

MSI (s) (A8:84) [13:51:56:498]: Doing action: FileCost

Action ended 13:51:56: CostInitialize. Return value 1.

MSI (s) (A8:84) [13:51:56:499]: Note: 1: 2205 2:  3: MsiAssembly

MSI (s) (A8:84) [13:51:56:499]: Note: 1: 2205 2:  3: Class

MSI (s) (A8:84) [13:51:56:499]: Note: 1: 2205 2:  3: Extension

MSI (s) (A8:84) [13:51:56:499]: Note: 1: 2205 2:  3: TypeLib

Action start 13:51:56: FileCost.

MSI (s) (A8:84) [13:51:56:499]: Doing action: IsolateComponents

Action ended 13:51:56: FileCost. Return value 1.

Action start 13:51:56: IsolateComponents.

MSI (s) (A8:84) [13:51:56:499]: Doing action: CostFinalize

Action ended 13:51:56: IsolateComponents. Return value 0.

MSI (s) (A8:84) [13:51:56:499]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.

MSI (s) (A8:84) [13:51:56:499]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.

MSI (s) (A8:84) [13:51:56:499]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.

MSI (s) (A8:84) [13:51:56:499]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.

MSI (s) (A8:84) [13:51:56:499]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.

MSI (s) (A8:84) [13:51:56:499]: Note: 1: 2205 2:  3: Condition

MSI (s) (A8:84) [13:51:56:501]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.

MSI (s) (A8:84) [13:51:56:501]: PROPERTY CHANGE: Adding USERPROFILE property. Its value is 'C:\'.

MSI (s) (A8:84) [13:51:56:501]: PROPERTY CHANGE: Adding MACROMED property. Its value is 'C:\Windows\SysWOW64\Macromed\'.

MSI (s) (A8:84) [13:51:56:501]: PROPERTY CHANGE: Adding FLASH property. Its value is 'C:\Windows\SysWOW64\Macromed\Flash\'.

MSI (s) (A8:84) [13:51:56:501]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Windows\SysWOW64\Macromed\Flash\'.

MSI (s) (A8:84) [13:51:56:501]: PROPERTY CHANGE: Adding ISCommonFilesFolder property. Its value is 'C:\Program Files (x86)\Common Files\InstallShield\'.

MSI (s) (A8:84) [13:51:56:501]: PROPERTY CHANGE: Adding ISUpdateServiceFolder property. Its value is 'C:\Program Files (x86)\Common Files\InstallShield\UpdateService\'.

MSI (s) (A8:84) [13:51:56:501]: PROPERTY CHANGE: Adding ALLUSERSPROFILE property. Its value is 'C:\'.

MSI (s) (A8:84) [13:51:56:501]: Target path resolution complete. Dumping Directory table...

MSI (s) (A8:84) [13:51:56:501]: Note: target paths subject to change (via custom actions or browsing)

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: TARGETDIR , Object: C:\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: WindowsFolder , Object: C:\Windows\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: USERPROFILE , Object: C:\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: TempFolder , Object: C:\Windows\TEMP\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: SystemFolder , Object: C:\Windows\SysWOW64\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: MACROMED , Object: C:\Windows\SysWOW64\Macromed\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: FLASH , Object: C:\Windows\SysWOW64\Macromed\Flash\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: INSTALLDIR , Object: C:\Windows\SysWOW64\Macromed\Flash\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: CommonFilesFolder , Object: C:\Program Files (x86)\Common Files\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: ISCommonFilesFolder , Object: C:\Program Files (x86)\Common Files\InstallShield\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: ISUpdateServiceFolder , Object: C:\Program Files (x86)\Common Files\InstallShield\UpdateService\

MSI (s) (A8:84) [13:51:56:501]: Dir (target): Key: ALLUSERSPROFILE , Object: C:\

MSI (s) (A8:84) [13:51:56:501]: Note: 1: 2205 2:  3: MsiAssembly

MSI (s) (A8:84) [13:51:56:501]: Note: 1: 2228 2:  3: MsiAssembly 4:  SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`,  `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE  `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?

Action start 13:51:56: CostFinalize.

MSI (s) (A8:84) [13:51:56:501]: Doing action: SetARPINSTALLLOCATION

Action ended 13:51:56: CostFinalize. Return value 1.

MSI (s) (A8:84) [13:51:56:502]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:\Windows\SysWOW64\Macromed\Flash\'.

Action start 13:51:56: SetARPINSTALLLOCATION.

MSI (s) (A8:84) [13:51:56:502]: Doing action: SetODBCFolders

Action ended 13:51:56: SetARPINSTALLLOCATION. Return value 1.

MSI (s) (A8:84) [13:51:56:502]: Note: 1: 2205 2:  3: ODBCDriver

MSI (s) (A8:84) [13:51:56:502]: Note: 1: 2228 2:  3: ODBCDriver 4: SELECT `ComponentId`,`Description`,`Directory_`, `ActionRequest`, `Installed`, `Attributes` FROM `ODBCDriver`, `Component` WHERE `ODBCDriver`.`Component_` = `Component` AND (`ActionRequest` = 1 OR `ActionRequest` = 2)

MSI (s) (A8:84) [13:51:56:502]: Note: 1: 2205 2:  3: ODBCTranslator

MSI (s) (A8:84) [13:51:56:502]: Note: 1: 2228 2:  3: ODBCTranslator 4: SELECT `ComponentId`,`Description`,`Directory_`, `ActionRequest`, `Installed`, `Attributes` FROM `ODBCTranslator`, `Component` WHERE `ODBCTranslator`.`Component_` = `Component` AND (`ActionRequest` = 1 OR `ActionRequest` = 2)

Action start 13:51:56: SetODBCFolders.

MSI (s) (A8:84) [13:51:56:502]: Doing action: MigrateFeatureStates

Action ended 13:51:56: SetODBCFolders. Return value 0.

MSI (s) (A8:84) [13:51:56:502]: Migrating feature settings from product(s) '{F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}'

MSI (s) (A8:84) [13:51:56:502]: MigrateFeatureStates: based on existing product, setting feature 'FlashPlayerAXInstaller' to 'Advertise' state.

Action start 13:51:56: MigrateFeatureStates.

MSI (s) (A8:84) [13:51:56:503]: Doing action: InstallValidate

Action ended 13:51:56: MigrateFeatureStates. Return value 1.

MSI (s) (A8:84) [13:51:56:503]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is 'e1fbc51aadacd3488208b74be899ca61'.

MSI (s) (A8:84) [13:51:56:503]: Feature: FlashPlayerAXInstaller; Installed: Advertise;   Request: Advertise;   Action: Advertise

MSI (s) (A8:84) [13:51:56:503]: Component: __ISRegistryComponent65; Installed: Null;   Request: Null;   Action: Null

MSI (s) (A8:84) [13:51:56:503]: Component: ISRegistryComponent; Installed: Absent;   Request: Null;   Action: Null

MSI (s) (A8:84) [13:51:56:503]: Component: InstallPlugin_18_0_0_255.exe; Installed: Absent;   Request: Null;   Action: Null

MSI (s) (A8:84) [13:51:56:503]: Note: 1: 2205 2:  3: BindImage

MSI (s) (A8:84) [13:51:56:503]: Note: 1: 2205 2:  3: ProgId

MSI (s) (A8:84) [13:51:56:503]: Note: 1: 2205 2:  3: PublishComponent

MSI (s) (A8:84) [13:51:56:503]: Note: 1: 2205 2:  3: SelfReg

MSI (s) (A8:84) [13:51:56:503]: Note: 1: 2205 2:  3: Extension

MSI (s) (A8:84) [13:51:56:503]: Note: 1: 2205 2:  3: Font

MSI (s) (A8:84) [13:51:56:503]: Note: 1: 2205 2:  3: Shortcut

MSI (s) (A8:84) [13:51:56:503]: Note: 1: 2205 2:  3: Class

MSI (s) (A8:84) [13:51:56:503]: Note: 1: 2205 2:  3: TypeLib

Action start 13:51:56: InstallValidate.

MSI (s) (A8:84) [13:51:56:503]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2205 2:  3: BindImage

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2205 2:  3: ProgId

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2205 2:  3: PublishComponent

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2205 2:  3: SelfReg

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2205 2:  3: Extension

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2205 2:  3: Font

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2205 2:  3: Shortcut

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2205 2:  3: Class

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2205 2:  3: TypeLib

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2727 2: 

MSI (s) (A8:84) [13:51:56:504]: Note: 1: 2205 2:  3: FilesInUse

MSI (s) (A8:84) [13:51:56:514]: Note: 1: 2727 2: 

MSI (s) (A8:84) [13:51:56:514]: Doing action: RemoveExistingProducts

Action ended 13:51:56: InstallValidate. Return value 1.

Action start 13:51:56: RemoveExistingProducts.

MSI (s) (A8:D0) [13:51:56:516]: Resetting cached policy values

MSI (s) (A8:D0) [13:51:56:516]: Machine policy value 'Debug' is 0

MSI (s) (A8:D0) [13:51:56:516]: ******* RunEngine:

           ******* Product: {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}

           ******* Action:

           ******* CommandLine: **********

MSI (s) (A8:D0) [13:51:56:516]: Machine policy value 'DisableUserInstalls' is 0

MSI (s) (A8:D0) [13:51:56:516]: User policy value 'SearchOrder' is 'nmu'

MSI (s) (A8:D0) [13:51:56:516]: User policy value 'DisableMedia' is 0

MSI (s) (A8:D0) [13:51:56:516]: Machine policy value 'AllowLockdownMedia' is 0

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Media enabled only if package is safe.

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Looking for sourcelist for product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Adding {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}; to potential sourcelist list (pcode;disk;relpath).

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Now checking product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Media is enabled for product.

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Attempting to use LastUsedSource from source list.

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Processing net source list.

MSI (s) (A8:D0) [13:51:56:517]: SOURCEMGMT: Trying source C:\Windows\ccmcache\ei\.

MSI (s) (A8:D0) [13:51:56:517]: Note: 1: 2203 2: C:\Windows\ccmcache\ei\flashplayer15_0r0_239_win.msi 3: -2147287037

MSI (s) (A8:D0) [13:51:56:517]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

MSI (s) (A8:D0) [13:51:56:517]: Note: 1: 1706 2: -2147483647 3: flashplayer15_0r0_239_win.msi

MSI (s) (A8:D0) [13:51:56:517]: SOURCEMGMT: Processing media source list.

MSI (s) (A8:D0) [13:51:56:519]: Note: 1: 2203 2:  3: -2147287037

MSI (s) (A8:D0) [13:51:56:519]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

MSI (s) (A8:D0) [13:51:56:519]: Note: 1: 1706 2: -2147483647 3: flashplayer15_0r0_239_win.msi

MSI (s) (A8:D0) [13:51:56:519]: SOURCEMGMT: Processing URL source list.

MSI (s) (A8:D0) [13:51:56:519]: Note: 1: 1402 2: UNKNOWN\URL 3: 2

MSI (s) (A8:D0) [13:51:56:519]: Note: 1: 1706 2: -2147483647 3: flashplayer15_0r0_239_win.msi

MSI (s) (A8:D0) [13:51:56:519]: Note: 1: 1706 2:  3: flashplayer15_0r0_239_win.msi

MSI (s) (A8:D0) [13:51:56:521]: SOURCEMGMT: Failed to resolve source

MSI (s) (A8:84) [13:51:56:521]: Note: 1: 1714 2: Adobe Flash Player 18 NPAPI 3: 1612

CustomAction  returned actual error code 1612 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (A8:84) [13:51:56:521]: Product: Adobe Flash Player 18 NPAPI -- Error 1714.The older version of Adobe Flash Player 18 NPAPI cannot be removed.  Contact your technical support group.  System Error 1612.

Error 1714.The older version of Adobe Flash Player 18 NPAPI cannot be removed.  Contact your technical support group.  System Error 1612.

Action ended 13:51:56: RemoveExistingProducts. Return value 3.

Action ended 13:51:56: INSTALL. Return value 3.

Property(S): DiskPrompt = [1]

Property(S): UpgradeCode = {D85A1A59-DC52-4D13-9445-EF3F379D4DB5}

Property(S): ProductCode = {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}

Property(S): VersionNT = 601

Property(S): TARGETDIR = C:\

Property(S): ALLUSERSPROFILE = C:\

Property(S): PrimaryVolumeSpaceRemaining = 0

Property(S): PrimaryVolumeSpaceRequired = 0

Property(S): PrimaryVolumeSpaceAvailable = 0

Property(S): OutOfNoRbDiskSpace = 0

Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\

Property(S): OutOfDiskSpace = 0

Property(S): MACROMED = C:\Windows\SysWOW64\Macromed\

Property(S): FLASH = C:\Windows\SysWOW64\Macromed\Flash\

Property(S): INSTALLDIR = C:\Windows\SysWOW64\Macromed\Flash\

Property(S): ISCommonFilesFolder = C:\Program Files (x86)\Common Files\InstallShield\

Property(S): ISUpdateServiceFolder = C:\Program Files (x86)\Common Files\InstallShield\UpdateService\

Property(S): SystemFolder = C:\Windows\SysWOW64\

Property(S): CostingComplete = 1

Property(S): TempFolder = C:\Windows\TEMP\

Property(S): USERPROFILE = C:\

Property(S): ROOTDRIVE = C:\

Property(S): MIGRATE = {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}

Property(S): IS_MAJOR_UPGRADE = Yes

Property(S): ACTION = INSTALL

Property(S): UILevel = 2

Property(S): OriginalDatabase = C:\Windows\ccmcache\db\install_flash_player_18_plugin.msi

Property(S): DATABASE = C:\Windows\Installer\e99b980.msi

Property(S): Privileged = 1

Property(S): MsiRunningElevated = 1

Property(S): RedirectedDllSupport = 2

Property(S): MsiWin32AssemblySupport = 6.1.7601.17514

Property(S): MsiNetAssemblySupport = 4.6.81.0

Property(S): Date = 12/4/2015

Property(S): Time = 13:51:56

Property(S): TTCSupport = 1

Property(S): PREVIOUS_VERSION = 18.0.0.241

Property(S): ISCHECKFORPRODUCTUPDATES = 1

Property(S): ApplicationUsers = AllUsers

Property(S): AgreeToLicense = No

Property(S): _IsMaintenance = Change

Property(S): RestartManagerOption = CloseRestart

Property(S): IS_SQLSERVER_USERNAME = sa

Property(S): IS_SQLSERVER_AUTHENTICATION = 0

Property(S): SetupType = Typical

Property(S): _IsSetupTypeMin = Typical

Property(S): Display_IsBitmapDlg = 1

Property(S): ProductName = Adobe Flash Player 18 NPAPI

Property(S): ARPHELPLINK = http://www.adobe.com/go/flashplayer_support/

Property(S): ARPNOMODIFY = 1

Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe

Property(S): ARPURLINFOABOUT = http://www.adobe.com

Property(S): ColorBits = 32

Property(S): ARPURLUPDATEINFO = http://www.adobe.com/go/getflashplayer

Property(S): DWUSINTERVAL = 30

Property(S): DWUSLINK = CECCA75FE9CBA098D9ACE02FFEDB978FBEECA78F69BBE0B8CE8BA7CFE97CF0AFCEBCE08FD9AC

Property(S): DefaultUIFont = Tahoma8

Property(S): DialogCaption = InstallShield for Windows Installer

Property(S): DisplayNameCustom = Custom

Property(S): TextInternalLeading = 3

Property(S): DisplayNameMinimal = Minimal

Property(S): DisplayNameTypical = Typical

Property(S): ErrorDialog = SetupError

Property(S): INSTALLLEVEL = 100

Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine.  If available, please run ISScript.msi, or contact your support personnel for further assistance.

Property(S): ISVROOT_PORT_NO = 0

Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]

Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]

Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]

Property(S): IS_PROGMSG_TEXTFILECHANGS_REPLACE = Replacing %s with %s in %s...

Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...

Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...

Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...

Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...

Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...

Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...

Property(S): InstallChoice = AR

Property(S): Manufacturer = Adobe Systems Incorporated

Property(S): MsiLogging = voicewarmupx

Property(S): NewProperty2 = 0

Property(S): NewProperty3 = 0

Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@

Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s

Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...

Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s

Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...

Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension

Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...

Property(S): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s

Property(S): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...

Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...

Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...

Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool

Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...

Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d

Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s

Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...

Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension

Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...

Property(S): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...

Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...

Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...

Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...

Property(S): ProductID = none

Property(S): ProductLanguage = 1033

Property(S): ProductVersion = 18.0.0.255

Property(S): ProgressType0 = install

Property(S): ProgressType1 = Installing

Property(S): ProgressType2 = installed

Property(S): ProgressType3 = installs

Property(S): RebootYesNo = Yes

Property(S): ReinstallModeText = omus

Property(S): SHOWLAUNCHPROGRAM = 0

Property(S): SecureCustomProperties = INSTALLDIR;ISACTIONPROP1;PREVIOUS_VERSION;SUPPORTDIR

Property(S): UNINSTALLER_EXE = [SystemFolder]\Macromed\Flash\uninstall_plugin.exe

Property(S): SETUPEXENAME = setup.exe

Property(S): ARPINSTALLLOCATION = C:\Windows\SysWOW64\Macromed\Flash\

Property(S): TextHeight = 16

Property(S): BorderSide = 1

Property(S): BorderTop = 1

Property(S): CaptionHeight = 22

Property(S): AdminUser = 1

Property(S): ScreenY = 768

Property(S): ScreenX = 1024

Property(S): SystemLanguageID = 1033

Property(S): ISACTIONPROP1 = {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}

Property(S): ComputerName = LUMICLS093

Property(S): UserLanguageID = 1033

Property(S): UserSID = S-1-5-18

Property(S): LogonUser = SYSTEM

Property(S): MsiTrueAdminUser = 1

Property(S): VirtualMemory = 3834

Property(S): PhysicalMemory = 3978

Property(S): Intel = 6

Property(S): Msix64 = 6

Property(S): MsiAMD64 = 6

Property(S): ShellAdvtSupport = 1

Property(S): OLEAdvtSupport = 1

Property(S): GPTSupport = 1

Property(S): FontsFolder = C:\Windows\Fonts\

Property(S): COMPANYNAME = PRODSCCM01

Property(S): DesktopFolder = C:\Users\Public\Desktop\

Property(S): USERNAME = asccm

Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\

Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

Property(S): MyPicturesFolder = C:\Windows\system32\config\systemprofile\Pictures\

Property(S): LocalAppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Local\

Property(S): CommonAppDataFolder = C:\ProgramData\

Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\

Property(S): SendToFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\

Property(S): RecentFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\

Property(S): PrintHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

Property(S): PersonalFolder = C:\Windows\system32\config\systemprofile\Documents\

Property(S): NetHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

Property(S): FavoritesFolder = C:\Windows\system32\config\systemprofile\Favorites\

Property(S): AppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\

Property(S): CommonFiles64Folder = C:\Program Files\Common Files\

Property(S): ProgramFiles64Folder = C:\Program Files\

Property(S): ProgramFilesFolder = C:\Program Files (x86)\

Property(S): RemoteAdminTS = 1

Property(S): System64Folder = C:\Windows\system32\

Property(S): WindowsVolume = C:\

Property(S): WindowsFolder = C:\Windows\

Property(S): MsiNTProductType = 1

Property(S): ServicePackLevelMinor = 0

Property(S): ServicePackLevel = 1

Property(S): WindowsBuild = 7601

Property(S): VersionNT64 = 601

Property(S): VersionMsi = 5.00

Property(S): VersionDatabase = 110

Property(S): PRODUCTLANGUAGE = 1033

Property(S): CLIENTPROCESSID = 9260

Property(S): CLIENTUILEVEL = 3

Property(S): CURRENTDIRECTORY = C:\Windows\ccmcache\dd

Property(S): ProductState = 1

Property(S): PackageCode = {D9D17B01-BB3B-4552-9C85-DEA3A865FDE8}

Property(S): MsiLogFileLocation = C:\Windows\ccmcache\dd\loginstall.txt

MSI (s) (A8:84) [13:51:56:541]: Deferring clean up of packages/files, if any exist

MSI (s) (A8:84) [13:51:56:542]: MainEngineThread is returning 1603

MSI (s) (A8:A0) [13:51:56:544]: RESTART MANAGER: Session closed.

MSI (s) (A8:A0) [13:51:56:544]: No System Restore sequence number for this installation.

=== Logging stopped: 12/4/2015  13:51:56 ===

MSI (s) (A8:A0) [13:51:56:546]: User policy value 'DisableRollback' is 0

MSI (s) (A8:A0) [13:51:56:546]: Machine policy value 'DisableRollback' is 0

MSI (s) (A8:A0) [13:51:56:546]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (A8:A0) [13:51:56:546]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (A8:A0) [13:51:56:546]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (A8:A0) [13:51:56:546]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2

MSI (s) (A8:A0) [13:51:56:546]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2

MSI (s) (A8:A0) [13:51:56:546]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

MSI (s) (A8:A0) [13:51:56:546]: Restoring environment variables

MSI (s) (A8:A0) [13:51:56:547]: Destroying RemoteAPI object.

MSI (s) (A8:20) [13:51:56:547]: Custom Action Manager thread ending.

MSI (c) (2C:10) [13:51:56:547]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

MSI (c) (2C:10) [13:51:56:548]: MainEngineThread is returning 1603

=== Verbose logging stopped: 12/4/2015  13:51:56 ===

So what I have done :

Tried to install different versions = not working
Tried to use the adobe cleaner before install = not working

I can find in the log a part saying that there is an older version already installed, but I do not know what to delete to force the installation since I runned the cleaner.

Does someone know what to do in case please ?

Regards,

Thomas.

[_maria_]

Hi ThomasV88,

Error 1603 appears to be a generic error from Windows Installer.  The actual error is in this block:

MSI (s) (A8:D0) [13:51:56:516]: Machine policy value 'DisableUserInstalls' is 0

MSI (s) (A8:D0) [13:51:56:516]: User policy value 'SearchOrder' is 'nmu'

MSI (s) (A8:D0) [13:51:56:516]: User policy value 'DisableMedia' is 0

MSI (s) (A8:D0) [13:51:56:516]: Machine policy value 'AllowLockdownMedia' is 0

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Media enabled only if package is safe.

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Looking for sourcelist for product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Adding {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}; to potential sourcelist list (pcode;disk;relpath).

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Now checking product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Media is enabled for product.

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Attempting to use LastUsedSource from source list.

MSI (s) (A8:D0) [13:51:56:516]: SOURCEMGMT: Processing net source list.

MSI (s) (A8:D0) [13:51:56:517]: SOURCEMGMT: Trying source C:\Windows\ccmcache\ei\.

MSI (s) (A8:D0) [13:51:56:517]: Note: 1: 2203 2: C:\Windows\ccmcache\ei\flashplayer15_0r0_239_win.msi 3: -2147287037

MSI (s) (A8:D0) [13:51:56:517]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

MSI (s) (A8:D0) [13:51:56:517]: Note: 1: 1706 2: -2147483647 3: flashplayer15_0r0_239_win.msi

MSI (s) (A8:D0) [13:51:56:517]: SOURCEMGMT: Processing media source list.

MSI (s) (A8:D0) [13:51:56:519]: Note: 1: 2203 2:  3: -2147287037

MSI (s) (A8:D0) [13:51:56:519]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

MSI (s) (A8:D0) [13:51:56:519]: Note: 1: 1706 2: -2147483647 3: flashplayer15_0r0_239_win.msi

MSI (s) (A8:D0) [13:51:56:519]: SOURCEMGMT: Processing URL source list.

MSI (s) (A8:D0) [13:51:56:519]: Note: 1: 1402 2: UNKNOWN\URL 3: 2

MSI (s) (A8:D0) [13:51:56:519]: Note: 1: 1706 2: -2147483647 3: flashplayer15_0r0_239_win.msi

MSI (s) (A8:D0) [13:51:56:519]: Note: 1: 1706 2:  3: flashplayer15_0r0_239_win.msi

MSI (s) (A8:D0) [13:51:56:521]: SOURCEMGMT: Failed to resolve source

MSI (s) (A8:84) [13:51:56:521]: Note: 1: 1714 2: Adobe Flash Player 18 NPAPI 3: 1612

CustomAction  returned actual error code 1612 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (A8:84) [13:51:56:521]: Product: Adobe Flash Player 18 NPAPI -- Error 1714.The older version of Adobe Flash Player 18 NPAPI cannot be removed.  Contact your technical support group.  System Error 1612.

Error 1714.The older version of Adobe Flash Player 18 NPAPI cannot be removed.  Contact your technical support group.  System Error 1612.

Action ended 13:51:56: RemoveExistingProducts. Return value 3.

Action ended 13:51:56: INSTALL. Return value 3.

Essentially the MSI installer for 15.0.0.239 cannot be found and it is needed to uninstall 15.0.0.239 before version 18 can be installed.

You can try a few options to remedy the situation:

• Try posting flashplayer15_0r0_239_win.msi to the source location, C:\Windows\ccmcache\ei\ and then run the version 18 MSI installer.
• Use the standalone uninstaller, posted at Uninstall Flash Player | Windows to uninstall the previous version and then run the version 18 MSI installer.
  • You can run it silently from the command-line with the -uninstall argument
    
• Use MsiZAP (Msizap.exe (Windows)‌) to remove 15.0.0.239 and then use the version 18 MSI installer.

--

Maria

[Guest]

Hi,

I tried your solution but it is still not working.

First of all,  I use the MsiZap with this command : MsiZap.exe T flashplayer15_0r0_239_win.msi > logmsizap.txt

This command works on computer that are not impacted by the problem. ( I tried to install first flash 15 on test devices and then 18 and this command works)

And there is the log that I get on impacted devices.

MsiZap V 5.0

Copyright (c) Microsoft Corporation. All Rights Reserved

MsiZapInfo: Performing operations for user S-1-5-18

Searching for the product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24} cached package. . .

Searching for install property data for product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}. . .

Searching user's global config location for product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24} data. . .

  Searching for product A0A0141F502854D4FBB2C9A7BCF2B442 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...

  Searching for patches for product A0A0141F502854D4FBB2C9A7BCF2B442 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A0A0141F502854D4FBB2C9A7BCF2B442\Patches

  Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A0A0141F502854D4FBB2C9A7BCF2B442 for product data. . .

  Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\A0A0141F502854D4FBB2C9A7BCF2B442 for product feature data. . .

Searching per-machine global config location for product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24} data. . .

  Searching for product A0A0141F502854D4FBB2C9A7BCF2B442 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...

  Searching for patches for product A0A0141F502854D4FBB2C9A7BCF2B442 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A0A0141F502854D4FBB2C9A7BCF2B442\Patches

  Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A0A0141F502854D4FBB2C9A7BCF2B442 for product data. . .

  Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\A0A0141F502854D4FBB2C9A7BCF2B442 for product feature data. . .

Searching old global config location for product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24} data. . .

  Searching for product A0A0141F502854D4FBB2C9A7BCF2B442 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...

  Searching for patches for product A0A0141F502854D4FBB2C9A7BCF2B442 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\A0A0141F502854D4FBB2C9A7BCF2B442\Patches

  Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\A0A0141F502854D4FBB2C9A7BCF2B442 for product data. . .

  Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\A0A0141F502854D4FBB2C9A7BCF2B442 for product feature data. . .

Searching per-machine location for product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24} data. . .

  Searching for product A0A0141F502854D4FBB2C9A7BCF2B442 upgrade codes in Software\Classes\Installer\UpgradeCodes...

  Searching for patches for product A0A0141F502854D4FBB2C9A7BCF2B442 in Software\Classes\Installer\Products\A0A0141F502854D4FBB2C9A7BCF2B442\Patches

  Searching HKLM\Software\Classes\Installer\Components for published component data for the product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}. . .

  Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}. . .

  Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}. . .

  Searching HKLM\Software\Classes\Installer\Products\A0A0141F502854D4FBB2C9A7BCF2B442 for product data. . .

  Searching HKLM\Software\Classes\Installer\Features\A0A0141F502854D4FBB2C9A7BCF2B442 for product feature data. . .

Searching for product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24} in per-user managed location. . .

  Searching for product A0A0141F502854D4FBB2C9A7BCF2B442 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes...

  Searching for patches for product A0A0141F502854D4FBB2C9A7BCF2B442 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\A0A0141F502854D4FBB2C9A7BCF2B442\Patches

  Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\A0A0141F502854D4FBB2C9A7BCF2B442 for product data. . .

  Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\A0A0141F502854D4FBB2C9A7BCF2B442 for product feature data. . .

Searching for shared DLL counts for components tied to the product A0A0141F502854D4FBB2C9A7BCF2B442. . .

   HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.

Searching for shared DLL counts for components tied to the product A0A0141F502854D4FBB2C9A7BCF2B442. . .

  Searching for product A0A0141F502854D4FBB2C9A7BCF2B442 client info data. . .

  Searching for product A0A0141F502854D4FBB2C9A7BCF2B442 client info data. . .

Searching for Installer files and folders associated with the product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}. . .

  Searching for files and folders in the user's profile. . .

  Searching for files and folders in the %WINDIR%\Installer folder

FAILED to clear all data.

After that i use the Cleaner as you said with the command : uninstall_flash_player.exe -uninstall

When I try to install flash after that the same error occur.

MSI (s) (D8:34) [13:02:22:809]: User policy value 'DisableMedia' is 1

MSI (s) (D8:34) [13:02:22:809]: SOURCEMGMT: Looking for sourcelist for product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}

MSI (s) (D8:34) [13:02:22:809]: SOURCEMGMT: Adding {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}; to potential sourcelist list (pcode;disk;relpath).

MSI (s) (D8:34) [13:02:22:810]: SOURCEMGMT: Now checking product {F1410A0A-8205-4D45-BF2B-9C7ACB2F4B24}

MSI (s) (D8:34) [13:02:22:810]: SOURCEMGMT: Attempting to use LastUsedSource from source list.

MSI (s) (D8:34) [13:02:22:810]: SOURCEMGMT: Processing net source list.

MSI (s) (D8:34) [13:02:22:810]: SOURCEMGMT: Trying source C:\Windows\ccmcache\ey\.

MSI (s) (D8:34) [13:02:22:810]: Note: 1: 2203 2: C:\Windows\ccmcache\ey\flashplayer15_0r0_239_win.msi 3: -2147287037

MSI (s) (D8:34) [13:02:22:810]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

MSI (s) (D8:34) [13:02:22:810]: Note: 1: 1706 2: -2147483647 3: flashplayer15_0r0_239_win.msi

MSI (s) (D8:34) [13:02:22:810]: SOURCEMGMT: Media Disabled for this package.

MSI (s) (D8:34) [13:02:22:810]: SOURCEMGMT: Processing URL source list.

MSI (s) (D8:34) [13:02:22:810]: Note: 1: 1402 2: UNKNOWN\URL 3: 2

MSI (s) (D8:34) [13:02:22:810]: Note: 1: 1706 2: -2147483647 3: flashplayer15_0r0_239_win.msi

MSI (s) (D8:34) [13:02:22:810]: Note: 1: 1706 2:  3: flashplayer15_0r0_239_win.msi

MSI (s) (D8:34) [13:02:22:810]: SOURCEMGMT: Failed to resolve source

MSI (s) (D8:30) [13:02:22:810]: Note: 1: 1714 2: Adobe Flash Player 18 NPAPI 3: 1612

CustomAction  returned actual error code 1612 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (D8:30) [13:02:22:810]: Product: Adobe Flash Player 18 NPAPI -- Error 1714.The older version of Adobe Flash Player 18 NPAPI cannot be removed.  Contact your technical support group.  System Error 1612.

Error 1714.The older version of Adobe Flash Player 18 NPAPI cannot be removed.  Contact your technical support group.  System Error 1612.

Action ended 13:02:22: RemoveExistingProducts. Return value 3.

Action ended 13:02:22: INSTALL. Return value 3.

The sources for Flash 15 and 18 are in the same folder (with the good name of course), so I do not understand why the system can't find the sources.

Regards,

Thomas

[_maria_]

Hi,

Is 15.0.0.239 still installed on the impacted system, even after running the uninstaller?  Please post a screenshot (see How to post a screenshot in the forum) of the contents of the C:\Windows\System32\Macromed\Flash directory.  If this is a 64-bit OS also post a screenshot of the contents of the C:\Windows\SysWOW64\Macromed\Flash directory.  Please make sure the file extensions are visible before taking the screenshots.  See Show or hide file name extensions - Windows Help‌.

--

Maria

[Guest]

Hi,

Sorry I was not available before today.

Here is the screenshot as requested.

The version 15.0.0.239 seems to be uninstalled now ( the script is running every morning ) but the version 18.0.0.255 is still not working.

Here is the log :

MSI (s) (AC:88) [18:26:11:950]: Machine policy value 'DisableUserInstalls' is 0

MSI (s) (AC:88) [18:26:11:966]: User policy value 'SearchOrder' is 'nmu'

MSI (s) (AC:88) [18:26:11:966]: User policy value 'DisableMedia' is 1

MSI (s) (AC:88) [18:26:11:966]: SOURCEMGMT: Looking for sourcelist for product {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}

MSI (s) (AC:88) [18:26:11:966]: SOURCEMGMT: Adding {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}; to potential sourcelist list (pcode;disk;relpath).

MSI (s) (AC:88) [18:26:11:966]: SOURCEMGMT: Now checking product {8656EDBE-7C0A-4945-8D49-493FDBE7B5BD}

MSI (s) (AC:88) [18:26:11:966]: SOURCEMGMT: Attempting to use LastUsedSource from source list.

MSI (s) (AC:88) [18:26:11:966]: SOURCEMGMT: Trying source C:\Windows\ccmcache\vi\.

MSI (s) (AC:88) [18:26:11:966]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2

MSI (s) (AC:88) [18:26:11:966]: Note: 1: 2203 2: C:\Windows\ccmcache\vi\install_flash_player_18_plugin.msi 3: -2147287037

MSI (s) (AC:88) [18:26:11:966]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

MSI (s) (AC:88) [18:26:11:966]: Note: 1: 1706 2: -2147483647 3: install_flash_player_18_plugin.msi

MSI (s) (AC:88) [18:26:11:966]: SOURCEMGMT: Processing net source list.

MSI (s) (AC:88) [18:26:11:966]: Note: 1: 1706 2: -2147483647 3: install_flash_player_18_plugin.msi

MSI (s) (AC:88) [18:26:11:966]: SOURCEMGMT: Media Disabled for this package.

MSI (s) (AC:88) [18:26:11:966]: SOURCEMGMT: Processing URL source list.

MSI (s) (AC:88) [18:26:11:966]: Note: 1: 1402 2: UNKNOWN\URL 3: 2

MSI (s) (AC:88) [18:26:11:966]: Note: 1: 1706 2: -2147483647 3: install_flash_player_18_plugin.msi

MSI (s) (AC:88) [18:26:11:966]: Note: 1: 1706 2:  3: install_flash_player_18_plugin.msi

MSI (s) (AC:88) [18:26:11:966]: SOURCEMGMT: Failed to resolve source

MSI (s) (AC:88) [18:26:11:966]: MainEngineThread is returning 1612

It seems that the package is not found but the msi is in the same folder as the install script.

I am currently trying with the version 18.0.0.261.

[_maria_]

Hi,

Does the behaviour only reproduce when you try to install the package via SCCM?

Are you able to install it without using SCCM?

--

Maria

[Guest]

Hi,

It happens even when I try to install it manually.

Thomas.

[Guest]

Hi,

My issue still occurs, i am still not able to deploy the new version of flash player for a large number of users.

I tried with the new cleaner coming with the version 20 of flash but nothing change.

I am currently trying with the old sources of flash 15.0.0.239 but I do not think that will change something.

Is there any other solutions?

Regards,

Thomas.