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error code 214000 internet exployer windows 7

New Here ,
Nov 16, 2019 Nov 16, 2019

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Having trouble with an error code 214000 making it unable to open video news files. I have internet exployer and windows 7.

This is a recent problem.

Any help would be appreciated.

Thank you

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Adobe Employee ,
Nov 16, 2019 Nov 16, 2019

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What is the exact link to the content that is returning the error?

What is the Flash Player version you are using?

 

Please post a screenshot of the error you are receiving.

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New Here ,
Nov 25, 2019 Nov 25, 2019

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Latest Flash.

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Screen shot of the errorScreen shot of the error

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Adobe Employee ,
Nov 25, 2019 Nov 25, 2019

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Thank you for posting the screenshot.  The error you're getting is from XFinity, not Flash Player.  Performing an internet search for that error, the only hit I got was for https://forums.xfinity.com/t5/XFINITY-Stream-Website/error-code-214000/td-p/3282832.  Please contact XFinity for help with this error.

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