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Error during Flash Player installation

New Here ,
Nov 18, 2017 Nov 18, 2017

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Hi,

I have a problem with the installation of adobe flash player activeX. I have windows 7 professional 32bit and internet explorer 8.0.7601.17514. When I try to install flash I get this error: impossible to record the activex control for flash player. How can I fix this problem?

Thanks.

m?

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correct answers 1 Correct Answer

Adobe Employee , Nov 28, 2017 Nov 28, 2017
Thank you for posting the screenshot and log files.  The error is due to a permissions issue on a file that is preventing the file from being replaced and the version you're attempting to install from registering.  See How do I fix Windows permission problems with Flash Player?  for more information.  This Microsoft blog post may also be of assassinate https://blogs.msdn.microsoft.com/astebner/2006/09/04/solving-setup-errors-by-using-the-subinacl-tool-to-repair-file-and-… 

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New Here ,
Nov 23, 2017 Nov 23, 2017

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Somebody could help me please?

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Adobe Employee ,
Nov 27, 2017 Nov 27, 2017

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Hi,

Please provide the following:

  • Screenshot of the error message - you can post thsi in your reply
  • The following installation log files:
  • Upload the log files to cloud.acrobat.com/send using the instructions at How to share a document
  • Post the link to the uploaded files in your reply.

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New Here ,
Nov 28, 2017 Nov 28, 2017

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Cattura.PNG

File condivisi - Acrobat.com

Error in the image:

Errors occurred during installation:
Impossible to register the ActiveX control for Flash Player.
Please visit the following link for troubleshooting tips:

Installation troubleshooting of Flash Player for Windows.


					
				
			
			
				
			
			
			
			
			
			
			
		

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Adobe Employee ,
Nov 28, 2017 Nov 28, 2017

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Thank you for posting the screenshot and log files.  The error is due to a permissions issue on a file that is preventing the file from being replaced and the version you're attempting to install from registering.  See How do I fix Windows permission problems with Flash Player?  for more information.  This Microsoft blog post may also be of assassinate https://blogs.msdn.microsoft.com/astebner/2006/09/04/solving-setup-errors-by-using-the-subinacl-tool... 

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New Here ,
Nov 29, 2017 Nov 29, 2017

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I resolved my problem thanks to the last link.

Thank you.

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Adobe Employee ,
Nov 30, 2017 Nov 30, 2017

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Thank you for the update.  Glad you were able to resolve the issue.

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