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Error on Surface Pro 3

New Here ,
Jan 13, 2020 Jan 13, 2020

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Error say's "seems something is blocking Adobe Flash player from working". Has anyone seen this error before and do you have a solution?

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Adobe Employee ,
Jan 13, 2020 Jan 13, 2020

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All browsers block/disable Flash by default. It's up to the content provider to have proper Flash detection scripts for the browser to prompt the user to allow Flash.  Sounds like this may not be the case.  You may want to reach out to the content developer and report issues with their page.  You can also refer to https://helpx.adobe.com/flash-player.html for information on how to allow Flash.

 

To provide more information, provide the following:

  • browser you are using, including version
  • Flash Player version
  • Direct link to the site that is not working
  • Screenshot of the error you are using

 

 

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