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Error Updating Adobe Flash on Win7 - Which program to use -Fixed

New Here ,
Sep 18, 2017 Sep 18, 2017

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While updating adobe flash on some of our computers, at times a computer will ask after I hit the download and try to access download for that update - which program do I want to "open" the file with.

The fast fix is this:   while touching the file to "save as"  make sure the file ending has a    .exe    and not a _exe     It must have a .exe or the file will not open while you are saving it.  After it asked which program I wanted to open the adobe flash   flashplayer27ax_ra_install_exe     I touched the "save as" and  changed the underline   _exe to .exe  ex: flashplayer27ax_ra_install.exe  and the file "saved" and opened correctly.    Hope this helps some.

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Adobe Employee ,
Sep 18, 2017 Sep 18, 2017

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Hi,

The issue you are encountering is related to a browser issue, not Flash Player.  The file is posted to the server with .exe, but for some reason the browser is changing it to _exe.  See the dot in download filenames always gets changed to an underline - Microsoft Community for more information (from Microsoft).

--

Maria

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