Expired Adobe Pass Token

[kaileh21146519]

I am using a Mac Book Air & when I try to watch something on NBC, It says "Expired Adobe Pass Token. Token expiration date has passed." I tried deauthorizng my computer & restarting my computer, nothing has worked. I am not sure how to proceed. I have: NPAPI Plug-in version 28.0.0.137 is installed and PPAPI Plug-in version 28.0.0.137 is installed.

[_maria_]

Please see Expired adobe pass token

[kaileh21146519]

I tried what that one said, & it did not work.

[jeromiec83223024]

Do you need to log into NBC's website to view video?  If so, what happens when you log out and back in?

[kaileh21146519]

no you dont need to log in

[juliam40745331]

I'm also having this problem and it is very frustrating... Can someone please help?

[Zaankali]

I'm having the same problem from my computer. I have tried logging out and back in. Any other suggestions?

[jeromiec83223024]

Did you try the link to the Expired pass token troubleshooting guide in the first reply?

[staiger]

I tried and It continues to happen

[Greenlaker63]

This is not answered.  Not sure why it's being marked as if it is.  The recommendations do not work for me.

[jeromiec83223024]

What happens when you try a different browser, like Chrome or Firefox?