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Flash 11.3 does cause plugincontainer to crash after closing FF

Explorer ,
Jun 08, 2012

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Hi Chris,

After installing flash 11.3.300.257

the new flash sandboxed causes the plugincontainer of firefox to crash.

open yt video, close the tab.

close firefox (or wait until the process plugincontainer.exe + the newer 2 processes flashplugin in task manager disappear).

close firefox.

after closing ff, I go a crash of plugincontaniner.exe.

no problem with flash 11.2

=> flash 11.3 and his new processes (2)  in task manager (sandbox) cause the firefox's contanier to crash.

ff13,

vista 32 sp2.

the first crash of plugincontainer in my life!!!

thanks.

ome evento problema:     BEX

  Nome applicazione:     plugin-container.exe

  Versione applicazione:     13.0.0.4535

  Timestamp applicazione:     4fc8de63

  Nome modulo con errori:     NPSWF32_11_3_300_257.dll_unloaded

  Versione modulo con errori:     0.0.0.0

  Timestamp modulo con errori:     4fc821fc

  Offset eccezione:     64f99903

  Codice eccezione:     c0000005

  Dati eccezione:     00000008

  Versione SO:     6.0.6002.2.2.0.768.3

  ID impostazioni locali:     1040

  Informazioni aggiuntive 1:     27dd

  Ulteriori informazioni 2:     b76caa7c2627bab0b68e16f682ad848f

  Ulteriori informazioni 3:     ff08

  Ulteriori informazioni 4:     4fae96fb14b9fa70f5513f6819ad1b00

Message was edited by: schützenkönig crash log added.

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Flash 11.3 does cause plugincontainer to crash after closing FF

Explorer ,
Jun 08, 2012

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Hi Chris,

After installing flash 11.3.300.257

the new flash sandboxed causes the plugincontainer of firefox to crash.

open yt video, close the tab.

close firefox (or wait until the process plugincontainer.exe + the newer 2 processes flashplugin in task manager disappear).

close firefox.

after closing ff, I go a crash of plugincontaniner.exe.

no problem with flash 11.2

=> flash 11.3 and his new processes (2)  in task manager (sandbox) cause the firefox's contanier to crash.

ff13,

vista 32 sp2.

the first crash of plugincontainer in my life!!!

thanks.

ome evento problema:     BEX

  Nome applicazione:     plugin-container.exe

  Versione applicazione:     13.0.0.4535

  Timestamp applicazione:     4fc8de63

  Nome modulo con errori:     NPSWF32_11_3_300_257.dll_unloaded

  Versione modulo con errori:     0.0.0.0

  Timestamp modulo con errori:     4fc821fc

  Offset eccezione:     64f99903

  Codice eccezione:     c0000005

  Dati eccezione:     00000008

  Versione SO:     6.0.6002.2.2.0.768.3

  ID impostazioni locali:     1040

  Informazioni aggiuntive 1:     27dd

  Ulteriori informazioni 2:     b76caa7c2627bab0b68e16f682ad848f

  Ulteriori informazioni 3:     ff08

  Ulteriori informazioni 4:     4fae96fb14b9fa70f5513f6819ad1b00

Message was edited by: schützenkönig crash log added.

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Adobe Employee ,
Jun 08, 2012

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Could you open a new bug on this issue at bugbase.adobe.com?  Please reference this thread and include the steps and your crash dmp files which you can find with these instructions.

http://forums.adobe.com/message/4478125#4478125

In addition, could you try temporarily disabling protected mode and let us know if this helps resolve the crash?

How do I disable Flash Player's protected mode for Firefox?

Thanks,

Chris

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Explorer ,
Jun 09, 2012

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yes, disabling protection mode, all is ok!!!

no crash (because > no additional processes in task manager  _flashplugin_-- that conflict with container ,)

bug filed

I hope that you fix this. thanks a lot in advance.

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Explorer ,
Jun 10, 2012

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Hi Chris, I am not alone

https://bugbase.adobe.com/index.cfm?event=bug&id=3209832

=>=>   https://bugbase.adobe.com/index.cfm?event=bug&id=3210025

https://bugbase.adobe.com/index.cfm?event=bug&id=3172259

or 1) protectionmode=0

or 2) plugincontainer.exe crashes AFTER closing Firefox (i.e. the container is unable to RE-load the flash plugin for regularly stopping it! therefore: crash).

I warmly hope that a new version of flash 11.3 for FF will be released in a few days...in the meantime I disable the sandbox (> doing so, the container process in taskmanager ***remains active until I close FF***, as in the past > therofore: no crash

thanks.

please let me know if there are good news

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Explorer ,
Jun 11, 2012

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edit.

Message was edited by: schützenkönig the bug is not closed yet. good 😉 hope it can be reproduced.

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Adobe Employee ,
Jun 11, 2012

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This issue has our full attention.  We'll continue to investigate until we have a proper fix.

Chris

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Explorer ,
Jun 11, 2012

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Dear Chris I warmly thank you for your reply and your attention.

[[[[

I wrote wrong above:

>> doing so, the container process in taskmanager ***remains active until I close FF***, as in the past > therofore: no crash<

no. the container disappears after you close a tab with flash and/or ***with silverlight***! this behaviour is a new feature of FF13

this has nothing to do with the crash nor with the bug that I filed!

I was wrong adding the comment above ("remains active until I close ff"). ]]]]

=> protectedmode=0

does "resolve" the bug. container in task manager or not in task manager, this does not matter sorry. all the rest is right

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Explorer ,
Jun 12, 2012

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