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Flash 127.0.0.130 plays Flash content (from web sites) through pc tower not speakers

New Here ,
Sep 19, 2017 Sep 19, 2017

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We are using Flash 127.0.0.130 on Win 7.  When we play flash content from web sites (for audio/video playback) all the playback is heard through the pc tower (not the speakers).  An example web site is qvc.com.


During my testing, on several pcs, web sites using flash (for audio and video playback) play sound from the pc not
the speakers.  Web sites not using Flash 27.0.0.130 play audio from the speakers.

Does Support have options for a resolution?

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Adobe Employee ,
Sep 19, 2017 Sep 19, 2017

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Does Support have options for a resolution?

This is a user-to-user forum, not Flash Player support, although some staff members participate in between their normal workload.

There is a new feature, Support Audio Output Selection in Flash Player', in FP 27 that you may be encountering.  Please refer to the Release Notes Flash Player 27 AIR 27 for more information on this feature.

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Adobe Employee ,
Sep 27, 2017 Sep 27, 2017

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There was no flash content found in the website mentioned qvc.com. Can you please specify the exact link to the flash content on which you encounter this problem.

Please provide the following information also:

  • Operating system
  • Browser details
  • Speakers/ other audio devices configuration
  • Detailed process of your problem step-by-step

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Adobe Employee ,
Sep 28, 2017 Sep 28, 2017

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This is a bug.  It's fixed in the current beta builds.  The fix will land in the generally available release in a couple weeks.

You can pick up the latest beta here:

http://www.adobe.com/go/flashplayerbeta

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