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flash crush in chrome

New Here ,
Mar 20, 2018 Mar 20, 2018

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macOS High Sierra 10.13.3

Chrome 65.0.3325.181

adobe flash player 29.0.0.113

while watching the flash stream video, chrome browser not work at some point.

sometimes "shockwave flash not respond" message appears.

until recently, this problem did not appear. I found yesterday.

I can't find any reasons.

could you find the cause and solution?

thank you.

kakaoTV

click live video.

스크린샷 2018-03-21 오후 2.47.04.png

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Advisor ,
Mar 21, 2018 Mar 21, 2018

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Did you contact the website developers first?

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Adobe Employee ,
Mar 22, 2018 Mar 22, 2018

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It's hard to say.  If you haven't rebooted the computer since the symptoms started, that's the best first step.  Actually power the machine down for a few seconds to allow the hardware to fully discharge, then start the machine up again.

If that doesn't help, it's possible that it's related to an advertisement on the page.  There's no guarantee that we would see the same advertisement.

I really need a consistent way to reproduce it.  It's working fine for me, at least for a cursory check.

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New Here ,
Mar 22, 2018 Mar 22, 2018

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