Locked

flash install stops after 5%

New Here ,
Jul 30, 2017 Jul 30, 2017

Copy link to clipboard

Copied

I keep getting a message that says the install has failed after it reaches about 5%

Views

407

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 30, 2017 Jul 30, 2017

Copy link to clipboard

Copied

Hi,

Please provide following details:

  • OS you are using.
  • Browser you are using.
  • Version of Flash Player you are trying to install.

To get latest version of Flash Player go to Adobe Flash Player Install for all versions page in your respective browser, and download and install Flash Player.

For the issue you are seeing, please share the installation logs. For windows refer to Where do I find the Flash Player installation log on Windows? , for Mac refer to Where do I find the Flash Player installation log on the Macintosh? . You can go through How to share a document to know how to upload/share the files.

Thanks!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 30, 2017 Jul 30, 2017

Copy link to clipboard

Copied

Mac osx sierra

safari

latest version (and there are no pre-existing versions on this comp)

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 31, 2017 Jul 31, 2017

Copy link to clipboard

Copied

Hi,

Please share the installation logs. Refer to Where do I find the Flash Player installation log on the Macintosh? for log file location. To upload/share logs files you can see How to share a document . Share the link to the uploaded files here.

Thanks!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines