Flash Player 10.1 crashing in Safari when playing H.264 .mov files

Report · Jun 24, 2010

Since installing Flash Player 10.1.53.64 on a Mac OS X 10.6.4 system, WebKitPluginHost in Safari Version 5.0 (6533.16) crashes every time when playing H.264 Quicktime movie.

We have disabled hardware acceleration and tried other things to no avail. If we play .flv movies, the plugin works ok.

Here is a crash log. This crash is very repeatable and crashes in the same place every time the movie is loaded.

--------

Process: WebKitPluginHost [7616]

Path: /System/Library/Frameworks/WebKit.framework/WebKitPluginHost.app/Contents/MacOS/WebKitPluginHost

Identifier: com.apple.WebKit.PluginHost

Version: 6533 (6533.13)

Build Info: WebKitPluginHost-75331300~2

Code Type: X86 (Native)

Parent Process: WebKitPluginAgent [4301]

PlugIn Path: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlayer-10.6

PlugIn Identifier: com.macromedia.FlashPlayer-10.6.plugin

PlugIn Version: 10.1.81.24 (10.1.81.24)

Date/Time: 2010-06-25 07:50:19.942 +1000

OS Version: Mac OS X 10.6.4 (10F569)

Report Version: 6

Interval Since Last Report: 500911 sec

Crashes Since Last Report: 1

Per-App Interval Since Last Report: 24742 sec

Per-App Crashes Since Last Report: 1

Anonymous UUID: EC101A44-D012-4B76-9C58-9B0E20015A49

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

Crashed Thread: 7

Thread 0: Dispatch queue: com.apple.main-thread

0 libSystem.B.dylib 0x93b490fa mach_msg_trap + 10

1 libSystem.B.dylib 0x93b49867 mach_msg + 68

2 com.apple.CoreFoundation 0x96ae8faf __CFRunLoopRun + 2079

3 com.apple.CoreFoundation 0x96ae8094 CFRunLoopRunSpecific + 452

4 com.apple.CoreFoundation 0x96ae7ec1 CFRunLoopRunInMode + 97

5 com.apple.HIToolbox 0x972abf9c RunCurrentEventLoopInMode + 392

6 com.apple.HIToolbox 0x972abd51 ReceiveNextEventCommon + 354

7 com.apple.HIToolbox 0x972abbd6 BlockUntilNextEventMatchingListInMode + 81

8 com.apple.AppKit 0x94d56a89 _DPSNextEvent + 847

9 com.apple.AppKit 0x94d562ca -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156

10 com.apple.AppKit 0x94d1855b -[NSApplication run] + 821

11 com.apple.WebKit.PluginHost 0x3a92940f 0x3a928000 + 5135

12 com.apple.WebKit.PluginHost 0x3a92904d 0x3a928000 + 4173

Thread 1: Dispatch queue: com.apple.libdispatch-manager

0 libSystem.B.dylib 0x93b6f942 kevent + 10

1 libSystem.B.dylib 0x93b7005c _dispatch_mgr_invoke + 215

2 libSystem.B.dylib 0x93b6f519 _dispatch_queue_invoke + 163

3 libSystem.B.dylib 0x93b6f2be _dispatch_worker_thread2 + 240

4 libSystem.B.dylib 0x93b6ed41 _pthread_wqthread + 390

5 libSystem.B.dylib 0x93b6eb86 start_wqthread + 30

Thread 2:

0 libSystem.B.dylib 0x93b6e9d2 __workq_kernreturn + 10

1 libSystem.B.dylib 0x93b6ef68 _pthread_wqthread + 941

2 libSystem.B.dylib 0x93b6eb86 start_wqthread + 30

Thread 3:

0 libSystem.B.dylib 0x93b490fa mach_msg_trap + 10

1 libSystem.B.dylib 0x93b49867 mach_msg + 68

2 com.apple.CoreFoundation 0x96ae8faf __CFRunLoopRun + 2079

3 com.apple.CoreFoundation 0x96ae8094 CFRunLoopRunSpecific + 452

4 com.apple.CoreFoundation 0x96aedfd4 CFRunLoopRun + 84

5 com.apple.DVCPROHDMuxer 0x13ad198f AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 317

6 libSystem.B.dylib 0x93b7681d _pthread_start + 345

7 libSystem.B.dylib 0x93b766a2 thread_start + 34

Thread 4:

0 libSystem.B.dylib 0x93b77066 __semwait_signal + 10

1 libSystem.B.dylib 0x93b76d22 _pthread_cond_wait + 1191

2 libSystem.B.dylib 0x93b789b8 pthread_cond_wait$UNIX2003 + 73

3 ...dia.FlashPlayer-10.6.plugin 0x12e4173f unregister_ShockwaveFlash + 44767

4 ...dia.FlashPlayer-10.6.plugin 0x12a16f54 0x129fe000 + 102228

5 ...dia.FlashPlayer-10.6.plugin 0x12e4183e unregister_ShockwaveFlash + 45022

6 ...dia.FlashPlayer-10.6.plugin 0x12e41975 unregister_ShockwaveFlash + 45333

7 libSystem.B.dylib 0x93b7681d _pthread_start + 345

8 libSystem.B.dylib 0x93b766a2 thread_start + 34

Thread 5:

0 libSystem.B.dylib 0x93b77066 __semwait_signal + 10

1 libSystem.B.dylib 0x93b76d22 _pthread_cond_wait + 1191

2 libSystem.B.dylib 0x93b789b8 pthread_cond_wait$UNIX2003 + 73

3 ...dia.FlashPlayer-10.6.plugin 0x12e4173f unregister_ShockwaveFlash + 44767

4 ...dia.FlashPlayer-10.6.plugin 0x12a16f54 0x129fe000 + 102228

5 ...dia.FlashPlayer-10.6.plugin 0x12e4183e unregister_ShockwaveFlash + 45022

6 ...dia.FlashPlayer-10.6.plugin 0x12e41975 unregister_ShockwaveFlash + 45333

7 libSystem.B.dylib 0x93b7681d _pthread_start + 345

8 libSystem.B.dylib 0x93b766a2 thread_start + 34

Thread 6:

0 libSystem.B.dylib 0x93b4915a semaphore_timedwait_signal_trap + 10

1 libSystem.B.dylib 0x93b76ca5 _pthread_cond_wait + 1066

2 libSystem.B.dylib 0x93ba5848 pthread_cond_timedwait_relative_np + 47

3 ...dia.FlashPlayer-10.6.plugin 0x12e41701 unregister_ShockwaveFlash + 44705

4 ...dia.FlashPlayer-10.6.plugin 0x12d32262 0x129fe000 + 3359330

5 ...dia.FlashPlayer-10.6.plugin 0x12e4183e unregister_ShockwaveFlash + 45022

6 ...dia.FlashPlayer-10.6.plugin 0x12e41975 unregister_ShockwaveFlash + 45333

7 libSystem.B.dylib 0x93b7681d _pthread_start + 345

8 libSystem.B.dylib 0x93b766a2 thread_start + 34

Thread 7 Crashed:

0 ...dia.FlashPlayer-10.6.plugin 0x12baa9e3 0x129fe000 + 1755619

1 ...dia.FlashPlayer-10.6.plugin 0x12afab9e 0x129fe000 + 1035166

2 ...dia.FlashPlayer-10.6.plugin 0x12e4183e unregister_ShockwaveFlash + 45022

3 ...dia.FlashPlayer-10.6.plugin 0x12e41975 unregister_ShockwaveFlash + 45333

4 libSystem.B.dylib 0x93b7681d _pthread_start + 345

5 libSystem.B.dylib 0x93b766a2 thread_start + 34

Thread 7 crashed with X86 Thread State (32-bit):

eax: 0x61766331 ebx: 0x12baa8a1 ecx: 0x19734108 edx: 0x00000002

edi: 0x00000000 esi: 0x00000003 ebp: 0xb040eba8 esp: 0xb040eb10

ss: 0x0000001f efl: 0x00010202 eip: 0x12baa9e3 cs: 0x00000017

ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037

cr2: 0x00000000

Binary Images:

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0x1275a000 - 0x127a0ffb com.apple.motion.component 1.0 (726) <E31AF6AE-6E05-B6E9-3533-9A8955D6D27C> /Library/QuickTime/Motion.component/Contents/MacOS/Motion

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0x13461000 - 0x134b6fdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder

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0x13a46000 - 0x13a9bfe2 com.apple.DVCPROHDAudio 1.3.2 (1.3.2) <2E0A9883-4EA5-706F-78F6-4C1F105A4D30> /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio

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0x13b39000 - 0x13cacff7 GLEngine ??? (???) <5EB664AC-6395-A161-ED9D-12219745A887> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine

0x13cde000 - 0x140b4fef com.apple.ATIRadeonX2000GLDriver 1.6.16 (6.1.6) <181BC389-8042-CB71-433F-582C05B15ACB> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRadeonX2000GLDriver

0x142e2000 - 0x142f4ff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <026B8702-B0A6-1D90-BBD6-AAAD2E14810D> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib

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0x3a94e000 - 0x3a94eff7 WebKitPluginHostShim.dylib ??? (???) <16DF5681-A63C-6F33-B343-445ED8898AEA> /System/Library/Frameworks/WebKit.framework/WebKitPluginHost.app/Contents/MacOS/WebKitPluginHostShim.dylib

0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

0x90003000 - 0x90006ff7 libCoreVMClient.dylib ??? (???) <420D9D10-B00E-202D-AA98-026996AB97DD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

0x90055000 - 0x9005cff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x9005d000 - 0x900b5fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore

0x900b6000 - 0x901f9fef com.apple.QTKit 7.6.6 (1742) <98ECA8E3-73F0-D21B-8B7E-8FE651E29A7F> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x90273000 - 0x90297ff7 libJPEG.dylib ??? (???) <5CE96981-6B2A-D15B-4A17-E7BD329095B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

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0x90304000 - 0x90386ffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation

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0x904fe000 - 0x906d9ff3 libType1Scaler.dylib ??? (???) <3CCADAB2-FBBF-15C9-C70C-4D26746B309E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libType1Scaler.dylib

0x907ac000 - 0x907b8ff7 libkxld.dylib ??? (???) <322A4B52-8305-3081-6B74-813C3A87A56D> /usr/lib/system/libkxld.dylib

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0x924d4000 - 0x924e8fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib

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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib

Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.21f4

Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.27)

Bluetooth: Version 2.3.3f8, 2 service, 12 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST31500341AS, 1.36 TB

Parallel ATA Device: MATSHITADVD-R UJ-85J

USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa200000

USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfa230000

USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa220000

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000

USB Device: ShuttlePRO v2, 0x0b33, 0x0030, 0x3a200000

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x1a100000

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000

FireWire Device: ADVC-HD50, Canopus, Up to 400 Mb/sec

Report · Sep 16, 2010

Hi Rex,

That plugin version installed is actually the HW accelerated beta version Gala: 10.1.81.25 (The current version is 10.1.81.75). I would recommend installing the official release, since the Gala version does have some compatibility issues. You can download the latest version here: http://get.adobe.com/flashplayer/

-Charbs