Flash Player 21.0.0.182 - Infinite loading process - Web-Based Training / Assessment

[Manissel]

With our Learning Management System (SAP Success Factor) we are using web-based trainings, started within the browser (Mozilla Firefox ESR 38.7.0 and Internet Explorer 11). The used operating systems are MS Windows 7 and 8.1.

Since the Flash Player 21.0.0.182 is installed, web-based trainings with an assessment cannot be opened because there is a infinite loading process. The issue is reproducible on several machines. With the Version 20.0.0.306 the issue does/did not occur.

Seems that an old issue of the Version 20.x reoccurs again in the latest version.

Bug#4103235 - Black Screen on launch of pc desktop flash programs

[Kratika Agarwal]

Hi,

Could you please share the reproducible steps and link to your training site, so that we can reproduce the issue at our end.

Thanks

[Manissel]

If the Storyline Web-Based Training Assessment is published again (with the Flash Player 21.x) the are working within the Learning Management System with the Flash Player 21.x.

Problem was: Published with Flash Player 20.x does not work within the Learning Management System with the Flash Player 21.x.

Solution is: Storyline Web-Based Training Assessment needs to be published again (with the Flash Player 21.x) and then it will work within the Learning Management System with the Flash Player 21.x.

[SaajidQTR]

does it mean that I have to download the flash player and republish the courses ?